Crisis Bed Mental Health Technician PRN​/On-Call

Mental Health Technician

Under the supervision of the Lead Crisis Bed Shift Supervisor, the Mental Health Technician is responsible for providing a variety of direct client care duties and unit support functions to children and adolescents with a wide variety of psychological and emotional problems to ensure the safety and wellbeing of clients in a Crisis Bed setting. Mental Health Technicians are dedicated and committed to delivering high-quality, compassionate, and therapeutic client care.

In addition, the incumbent is responsible for documentation of milieu and case management services provided from intake through discharge.

Clinical Role in Crisis Bed Setting:

• Closely monitor clients and complete observation rounds using required safety protocols
• Implement a person-centered plan as identified, assist each individual in meeting the outcomes identified in the approved plan, and assure applicable supports are provided for each client
• Deliver solution-focused and trauma-informed interventions to maintain safety, build skills, and address problem solving, communication, and relationship conflicts
• Create an engaging unit milieu to maintain a therapeutic and safe environment with a goal to achieve high patient satisfaction
• Plan, prepare, and deliver group therapeutic activities for clients
• Use critical thinking and risk management skills when connecting with clients in Crisis Bed
• Understand warning signs and risk factors associated with suicide risk and risk of harm to others
• Maintain professional, trauma-informed, and empathetic interactions during interactions with children, families, and stakeholders
• Develop comprehensive skills providing support for children and youth in Crisis Bed

Functional Role in Crisis Bed Setting:

• Obtain groceries and prepare meals following planned menu
• Support in areas of daily living (prompt clients for completion of personal care including hygiene and self-administration of medication)
• Provide a clean, safe environment and safe delivery of care
• Provide education support
• Work respectfully and cooperatively together as a unified team member in a professional manner with other Crisis Bed staff, families, and community members
• Assume responsibility for professional development of self and contribute to and assist with the professional development of others

Case Management:

• Assure electronic documentation and verbal shift reports are completed accurately and timely before the end of each shift

General Responsibilities:

• Uphold professional standards of treatment and the mission of the organization
• Maintain a quality code of conduct, ethics and professionalism
• Provide goal-directed and team-oriented services
• Communicate effectively and professionally with all stakeholders
• Assure compliance with all policies and procedures and licensing regulations
• Must successfully complete all agency required training within 30 days of employment and maintain timely applicable certification
• Must successfully complete refresher trainings within the identified time frames

Competencies/Capabilities:

• Reliability & Flexibility
• Customer Service
• Written and Verbal Communication
• Collaboration and Teamwork
• Crisis Intervention and Risk Assessment

Supervisory responsibilities:

None

Work environment:
Lewes, DE

Physical Demands:

• This position involves physical interventions, including the potential use of holds, and may require the ability to lift, carry, and assist clients as needed. The successful candidate must be physically capable of responding to challenging situations in a safe and controlled manner
• Frequent walking, standing, twisting, bending, squatting
• Proficient auditory and visual skills

Travel required:

Travel for specific tasks

Minimum qualification:

• High School Diploma or Equivalent
• Valid driver's license and satisfactory driving record
• Must be at least 21 years of age or older

Preferred qualification:

• Direct work experience leading groups, de-escalating behaviors, and managing multiple clinical diagnoses
• Experience working in an inpatient or residential/group home setting
• Bilingual

EEO:

Delaware Guidance Services is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with…