Medical Records Specialist – Crisis

Summary/objective

The Medical Records Specialist will be expected to assist with the following job duties, as determined by medical record monitoring, tracking, and accessibility need and as assigned by the Risk, Compliance, and Privacy Administrator. The Medical Records Specialist must pass an annual HIPAA privacy and security training.

• Maintain routine chart audits and verify deficiencies; distribute deficiency reports and case reviews.
• Monitor retention and destruction of charts according to HIPAA standards and State/Federal regulations.
• Reviews, processes and coordinates all authorized request for routine disclosure of protected health information (PHI) for internal and external requestors.
• Serves as a HIPAA resource for the agency and maintains HIPAA disclosure logs.
• Complete DPBHS contract deliverables and maintain documentation as assigned per clinical program.
• Scans incoming correspondence into the EMR.
• Close clinical records/charts at discharge after verifying complete record.
• Data entry as deemed necessary.
• Run and analyze reports in the EMR when appropriate.
• Pull charts for studies and insurance company audits.
• Maintain a courteous, helpful, and professional attitude when dealing with co-workers, patients, and their families. Respect confidentiality at all times.
• Perform other duties as assigned by supervisor.

• Uphold professional standards of treatment and the mission of the organization.
• Maintain a quality code of conduct, ethics and professionalism.
• Provide goal-directed and team-oriented services.
• Communicate effectively and professionally with all stakeholders.

• Planning & organization/time management
• Initiative/drive, and self-starter
• Collaborative Team Member, Strong Interpersonal skills/relationships/teamwork
• Judgment/decision making/problem solving
• Adaptability/continuous improvement/flexibility
• Extremely detail oriented with high accuracy and the ability to resist distractions
• Commitment and willingness to professional growth and development

None

Office-based

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

Minimal, may be asked to travel between sites on occasion

• High school diploma or general education degree (GED); or at least one-year related experience and/or training; or equivalent combination of education and experience.
• Ability to prioritize tasks and handle multiple assignments simultaneously
• Ability to maintain confidentiality

• Medical records and medical scheduling experience

Delaware Guidance Services is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Delaware Guidance Services for Children and Youth, Inc. (DGS) is the largest provider of outpatient behavioral health services to children and families in Delaware. We operate offices in Wilmington, Newark, Dover, Lewes, and Seaford, and we are the only statewide not-for-profit outpatient behavioral health organization for children and adolescents accredited by JCAHO. In 2020, we were honored as a Compassionate Champion for our dedication to serving youth and families using a trauma-informed approach.

Through DGS, clients and families have access to outpatient counseling, group therapy, parent-child interaction therapy, and school-based services. Our community-based service lines serve youth and families who require a more intense therapeutic protocol. DGS’ 24-hour statewide Mobile Response and Stabilization Services (MRSS) dispatches skilled crisis intervention clinicians to provide immediate care to children experiencing behavioral health crises. Therapeutic options are available…