Office Assistant

We are seeking a Document Operations Specialist to support high-volume document processing, imaging, and mailroom operations. This role ensures accuracy, efficiency, and confidentiality while handling sensitive information, including HIPAA-protected data, in a fast-paced production environment.

• Process and prepare incoming documents for scanning, including sorting, organizing, and repairing pages
• Scan, index, and upload documents into internal systems while ensuring accuracy and quality
• Review scanned images for clarity, completeness, and proper classification
• Operate and monitor mailroom equipment (inserters, sorters, postage meters) to process outbound mail
• Receive, sort, and distribute incoming mail and prepare shipments for delivery
• Perform basic equipment maintenance and troubleshoot minor issues to support daily production
• Ensure accuracy, confidentiality, and compliance when handling sensitive documents (PII/PHI)

• Basic PC skills and ability to work within multiple systems
• Strong attention to detail and accuracy in repetitive tasks
• Ability to follow structured processes and meet deadlines under pressure
• Mechanical aptitude to operate and troubleshoot equipment
• Strong organizational and time management skills
• Flexibility with schedule and reliable attendance

• High school diploma or GED required
• Experience in mailroom, document imaging, office operations, or inventory support preferred
• Basic understanding of U.S. Postal Service processes and mailing standards
• Valid driver’s license may be required (role dependent)

Top performers are fast learners, strong team players, and committed to accuracy and inclusiveness.

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers