TECH Records SPEC - Veterans Services

USA: | Administration | Full Time

17.50 - 20.00 USD per hour

Posted 2 days ago | Apply before December 10, 2026

This position will remain open until filled;the posting will be taken down once a candidate is selected

The Idaho Division of Veterans Services (IDVS) is recruiting for a full-time Technical Records Specialist 1 position (Ward Clerk) to support the Lewiston Veterans Home.

The ideal candidates will be proactive, professional, and self-motivated, possessing exceptional customer service and organizational skills, pays attention to detail and has some financial office experience. We work hard to be team-focused, to celebrate our staff, and to end our workday knowing that we've made a difference in the lives of our residents.

Responsibilities:

• Maintain accurate and organized resident medical records and charts.
• Review physician orders and medical records for completeness and required signatures.
• Enter physician orders, vital signs, weights, admissions, discharges, and other resident information into clinical software.
• Prepare medical records and required paperwork for new admissions, appointments, transfers, and discharges.
• Track laboratory orders, X-rays, results, and other resident medical information to ensure timely follow-up.
• Maintain resident appointment and transportation calendars and assist with coordinating appointments.
• Maintain unit spreadsheets, resident rosters, infection-control records, and other required tracking documents.
• Print and prepare medication sheets, treatment sheets, physician orders, and other clinical documentation.
• File reports, laboratory results, and other medical documentation accurately and promptly.
• Answer multiple phone lines and greet and assist residents, visitors, staff, and outside providers.
• Communicate with nursing staff, other facility departments, the VA, and outside healthcare facilities regarding resident appointments and records.
• Maintain nursing-station forms and office supplies.
• Enter and maintain staff in-service/training information and assist with required reports.
• Handle confidential resident and medical information in accordance with facility policies and privacy requirements.
• Provide general clerical and administrative support to the nursing unit.
• Perform other related duties as assigned.

Minimum Qualifications:

• Provide clerical or administrative support in a healthcare, medical, or long-term care setting.
• Maintain confidential records, medical charts, or other detailed documentation.
• Data entry and electronic medical record (EMR/EHR) or similar computer systems.
• Provide customer service, answering multi-line phones, and assisting staff, residents, and visitors.
• Coordinate appointments, maintaining calendars, filing records, and managing multiple priorities in a busy work environment.

Experience:

• Monitoring a records system to identify and correct errors.
• Researching a variety of sources to resolve problems.
• Interpreting, explaining, and applying regulations, laws, or complex policies to carry out assignments.
• Entering and retrieving data using a computerized records system.

Some knowledge of:

• Medical terminology and the general benefits of Medicaid, Medicare, and major insurance companies.
• Financial record keeping.

Experience:

• Using spreadsheet software; storing, retrieving, and compiling information in a report format using data base software.
• Working with sensitive or restricted data.
• Using MS Excel and MS Access software.

WE OFFER EMPLOYEE BENEFITS BEYOND COMPARE:

• Participation in one of the nation's best state retirement systems PERSIRetirement .
• Generous vacation and sick leave accrual beginning as soon as you start.
• Paid parental leave.
• Eleven paid…