Revenue Operations Business Partner

C1 Company Overview

C1: 1 Contact, 1 Connection, 1 Choice

C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.

Summary

The Revenue Operations Business Partner is a key operational partner to the C1 Sales organization and a core member of the Revenue Operations function. This role is responsible for driving disciplined execution across the revenue lifecycle, including sales process adherence, forecasting rigor, pipeline health, CRM data integrity, reporting accuracy, and operational insights within the assigned segment or region.

The Revenue Operations Business Partner operates as an embedded individual contributor, partnering closely with Sales leadership to improve predictability, productivity, and decision‑making while ensuring segment or regional execution aligns with enterprise Revenue Operations standards. The role focuses on inspection, enablement, and optimization rather than people management.

This position delivers actionable insights, operational structure, and analytical support to Sales leaders, enabling consistent execution against the operating model defined by Revenue Operations. All responsibilities are executed in collaboration with the broader Revenue Operations team to ensure consistency, scalability, and alignment across the company.

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Essential Functions

Revenue Process Execution and Governance

• Implements, reinforces, and optimizes standardized revenue and sales processes within the assigned segment or region
• Ensures consistent definitions and usage of pipeline stages, forecast categories, commit criteria, and CRM hygiene standards
• Conducts regular process and data inspections; partner with Sales leadership to address gaps, risks, or inconsistencies
• Supports onboarding and enablement of sellers, sales leaders, and support teams on Revenue Operations processes and expectations

Forecasting Discipline and Pipeline Health

• Facilitates the weekly forecasting cadence for the assigned segment or region, ensuring data integrity, structured deal inspection, and consistent methodology
• Monitors pipeline health indicators including coverage, aging, push risk, conversion trends, and deal velocity
• Prepares segment‑or region‑specific forecast summaries, risk assessments, and insights for EVPs, RVPs, and leadership reviews
• Provide data‑driven recommendations to improve forecast accuracy, confidence, and predictability

Reporting, KPIs, and Revenue Analytics

• Maintains and distributes dashboards covering pipeline, bookings, forecast variance, productivity, and performance KPIs for the assigned segment or region
• Analyzes trends across bookings, pipeline creation, conversion rates, and seller productivity
• Supports QBRs, MBRs, and strategic performance deep dives with actionable insights
• Ensures all reporting aligns to enterprise definitions, metrics, and governance standards established by Revenue Operations

CRM, Tools, and Revenue Systems Optimization

• Drives adoption and effective use of CRM workflows and revenue systems across the assigned segment or region
• Performs regular CRM audits to ensure data quality, completeness, and forecast readiness
• Identifies workflow gaps or inefficiencies; collaborate with Revenue Operations and Systems teams on enhancements
• Acts as the first escalation point for segment‑or region‑level CRM, forecasting, and reporting issues

Revenue Operations Business Partnership

• Serves as the primary Revenue Operations partner to segment or regional EVPs, RVPs, and Sales Directors
• Provides insights and recommendations across segmentation, territory coverage, pipeline strategy, and productivity trends
• Supports sales planning,…