Human Services Enforcement Agent

Overview

Department of Health and Human Services (DHHS) Opening Date:
July 21, 2026
Closing Date:
August 3, 2026
Job Class Code: 5009
Grade: 21
Salary: $24.71– $30.14 per hour
Position Number:

Location:

Lewiston
This position allows for partial telework with management approval based on operational needs after the first 6 months of initial training. This position is not eligible for visa sponsorship or STEM OPT extensions.

• Human Services Enforcement Agents perform investigative, protective services work in locating non-custodial parents; establishing, enforcing, and collecting child support obligations; and establishing the paternity of children born out of wedlock.
• Typical duties include: investigative services work in locating non-custodial parents; establishing, enforcing, and collecting child support obligations; establishing the paternity of children born out of wedlock; enforcement services work initiating administrative collection actions; initiating appropriate court action; representing the Department's interest in Maine District Court in matters pertaining to child support.

A Bachelor’s Degree in Criminal Justice, Business or Public Administration, or a related field. Directly related paraprofessional or higher level experience may be substituted for education on a year-for-year basis.

Note:

Applicants are subject to pre-employment screening including verification of minimum qualifications, application information, employment history, and references. Conditional offers are made to selected candidates who must successfully complete a pre-employment, fingerprint-based criminal history record check.

For additional information about this position please contact Melanie McGuire at  or e-mail Melanie.

McGuire. Please submit all documents or files in a PDF or Word format. To request a paper application, please contact Mandy.

Hernandez.

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Office for Family Independence, Division of Support Enforcement & Recovery (DSER) is responsible for the development and implementation of the rules, regulations, policies, and procedures necessary to ensure that all non-custodial parents are contributing to the economic support of their children.

This position requires occasional travel.

Benefits include: paid holidays, sick leave, vacation leave, health and dental insurance, retirement, parental leave, and other wellness benefits.

Note:

Benefits may vary by collective bargaining agreements and prorated for less than full-time.