Referral Coordinator

Kindred Healthcare - St. Joseph Physician Services [Medical Records Clerk] As a Referral Coordinator at Kindred Healthcare, you'll:
Submit and monitor prior authorizations and referral requests through payer portals, fax, or phone;
Ensure complete and accurate documentation;
Verify patient insurance eligibility and benefits using payer systems and EMR tools;
Communicate with providers, schedulers, and patients regarding authorization status and medical necessity concerns;
Document all referral and authorization activity in the electronic medical record per departmental protocols.