Receptionist and Van Driver

Description

Performs driving duties in support of the facility and residents. The Receptionist serves as an ambassador for the facility by courteously greeting employees and guests of the facility. The Receptionist also answers all incoming calls and efficiently assists the callers or routes them to the appropriate employee.

Note:

All employees of Cascadia Healthcare are required to submit and be cleared to work in the facility per each state's specific background check requirements prior to contact with patients/residents.

• Answers all incoming phone calls to the facility and transfers the calls to the correct person.
• Greets all staff, residents, and guests in a courteous manner.
• Directs guests and family members to resident’s rooms.
• Assists vendors with questions and/or directs them to the correct person.
• Works closely with the CEO, Business Office Manager, and Human Resources/Payroll designee as well as members of the interdisciplinary team.
• Serves as a general resource for information for all facility employees, residents and guests.
• Ensures punctuality and regular attendance for assigned shifts.
• Safely transports residents to doctors' appointments and organized outings.
• Reports significant changes in resident’s condition or poor tolerance for travel.
• Completes a safety checklist and takes corrective action prior to operating facility vehicles
• Assists residents to enter and exit the vehicle.
• Makes deliveries, picks up supplies and equipment and load and unloads vehicle.
• Takes vehicle for scheduled and unscheduled maintenance.

• Performs other duties as assigned.
• Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct, its policies and procedures, applicable federal and state laws, and applicable professional standards.

• Skilled at operating a motor vehicle safely.
• Ability to communicate effectively with residents, family members and facility staff.
• Ability to lift up to 50 lbs.
• Ability to be patient and polite.
• Knowledge of vehicle operations and maintenance procedures.
• Exceptional customer service skills.
• Ability to proficiently multitask.
• Ability to handle high call volume.
• Effective communication skills, combines with friendliness and high energy.
• Strong organizational skills.
• Proficiency in Microsoft Office products:
  Word and Excel.

High school diploma or equivalent preferred.

Valid driver’s license required.

Current CPR certification required.

Six months experience in a long-term care environment preferred.

Previous experience as a courtesy driver preferred