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User Support Supervisor: System Operations Lead

Job in Lewiston, Nez Perce County, Idaho, 83501, USA
Listing for: American Red Cross
Full Time position
Listed on 2026-08-10
Job specializations:
  • IT/Tech
    IT Project Manager, Systems Administrator
Salary/Wage Range or Industry Benchmark: 73000 - 81000 USD Yearly USD 73000.00 81000.00 YEAR
Job Description & How to Apply Below

American Red Cross seeks a System Operator Supervisor to ensure timely resolution of IT tickets and effective use of the casework system by staff and volunteers. You will lead a team, develop procedures, and coordinate with national and field stakeholders to deliver reliable user support for disaster relief operations.

The role requires a Bachelor's degree, 3+ years of related experience, and 1 year of supervisory experience. Travel up to 10% may be required in this role.

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