Shipping Office Assistant

Shipping Office Assistant – Lewiston,

Sofidel America, a global leader in tissue product manufacturing for domestic and hygienic use, is committed to sustainability, innovation, and operational excellence. We are seeking a Shipping Office Assistant to facilitate all inbound and outbound goods shipments.

This position follows a rotating schedule: 4 days on with 4 days off. The 4 days on schedule consist of two day shifts and two night shifts.

• Responsible for maintaining loading schedules; check drivers in and out noting late arrivals.
• Verify product availability. Functionally directs the loading of trucks and product staging with on-shift employees.
• Authorize additions and shortages of products on warehouse transfer shipments.
• Generate shipping reports detailing customer shipments, warehouse transfers and parent roll shipments.
• Handle all incoming calls regarding load availability and carrier appointment times.
• Coordinate all supply loads, warehouse roll load transfers and incoming pulp loads.
• Coordinate communication with carriers and plant personnel to facilitate efficient shipping operations.
• Responsible for completion of all freight bills.
• Responsible for proper distribution of all freight bills.
• Work with the Transportation Coordinators and Customer Service to resolve issues, returns etc.
• Provide data entry into the automation system to stage loads and organize the warehouse.
• Monitor the automation system and coordinate and communicate the troubleshooting efforts.
• Functionally directs automation system in the handling of rejects cases and sample cases.
• Responsible for processing orders and all necessary paperwork, enabling warehouse drivers and LGVs to complete loads.
• Assist Superintendent with office support duties including data entry.
• Assist with inventory cycle counts.

• Associate’s or Bachelor’s degree preferred.
• 5 years of operational and/or mechanical experience in a paper mill or converting facility preferred.
• Strong leadership, communication, and team development skills.
• Experience with JD Edwards or similar maintenance management systems is a plus.
• Fast‑paced manufacturing setting with exposure to noise and machinery.
• Requires prolonged standing, walking, and climbing.
• Use of Personal Protective Equipment (PPE) is mandatory.

• Competitive compensation with growth opportunities.
• Comprehensive medical benefits package.
• Paid time off (PTO) and vacation time.
• 401(k) retirement plan with company match.
• Career advancement opportunities in a global industry leader.

Sofidel America is committed to fostering an inclusive workplace and is an Equal Opportunity Employer, abiding by all federal, state, and local employment laws.