General Manager - Skelton

GENERAL MANAGER

Lead a Legacy Brand. Grow the Business. Inspire the Team!

Skelton's Carpet One in Lewiston,  seeking an ambitious and results-driven General Manager to lead our team and help drive the next chapter of growth. If you are a proven leader who thrives on developing people, improving performance, building strong customer relationships, and delivering exceptional results, this is an opportunity to make a lasting impact. As a fourth-generation, family-owned flooring and home improvement company serving the Lewis-Clark Valley, Palouse, Prairie, and surrounding communities since 1937, Skelton's has built a reputation for quality, trust, and outstanding customer experiences.

We’re looking for a leader who can build on that legacy while driving operational excellence, sales growth, and a culture of accountability and success.

To learn more about Skelton's Carpet One:

• Salary Range: $70,000 to $85,000 (based on experience) plus Commission & Bonuses
• Full Time
  : 40+ hrs./5-day work week (Monday to Friday)
  • Fall & Winter Saturday hours - 10 am to 4 pm
• 60 days paid training & mentorship program
• Paid Vacation, Sick Leave & Time Off
• Company provided laptop & monthly mobile device stipend
• Travel reimbursement for company related task (mileage)
• Discounts on products only
• Potential for growth within organization
• Lunch & learn sessions & quarterly product knowledge trainings
• Opportunity to attend yearly vendor events & conventions

• Report to the owner as a key leader driving showroom performance & profitability
• Champion a high-performance culture centered on accountability, coaching & customer excellence
• Lead, develop & elevate the sales team through structured training & ongoing performance management
• Oversee showroom operations, including staffing, merchandising & sales activity tracking
• Partner cross-functionally to align sales, operations & inventory for seamless project execution
• Maintain expert-level knowledge of products, services & systems to guide team & client decisions
• Ensure accuracy & quality across all projects from initial sale through final delivery
• Build & strengthen relationships with clients, vendors & installation partners to support long-term success
• Partner with installers to plan & manage installation schedules
• Drive operational efficiency through process improvement & system optimization
• Resolve escalated customer & project issues with urgency & professionalism
• Uphold brand standards across customer experience & showroom presentation
• Provide leadership & direction to the marketing team to achieve company objectives

• 4+ years’ proven work experience in Retail Management, Showroom Management, Sales Manager, General Manager, or similar role
• Valid driver's license & reliable form of transportation (REQUIRED)
• Able to pass a background check (REQUIRED)
• Working knowledge of Microsoft Office & CRM platforms
• Personal & professional ethics
• Leadership skills & ability to delegate effectively
• Ability to set sales targets & achieve them effectively
• Positive, communicative & motivated to help grow the business
• Analytical skills to identify trends & sales patterns
• Organizational skills & ability to respond quickly to a shifting reality
• Time management skills & detailed oriented
• Critical thinking & problem-solving abilities
• Excellent interpersonal, verbal & written communication skills
• Knowledge of RFMS is a plus, but not required – willing to train
• Flooring experience is a plus, but not required – we’re happy to train the right person

• Use the response option in this job board
• Attach an up-to-date resume outlining your experience for the position
• A cover letter is always appreciated
• No emails or phone calls to the showroom
• Do not personally deliver resumes to the showroom

* Qualified candidates will be contacted by email to schedule a phone interview*

Skelton's Carpet One Floor & Home is an Equal Opportunity Employer

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