Case Palletizer Operator

SHIFT:

• Day or Swing Shift, Monday to Friday. Subject to change based on business needs.

• We are delighted to offer a comprehensive benefits package that encompasses Medical, Dental, Vision, Disability, Life Insurance, Flexible Spending Accounts, Supplemental Insurance, Vacation, Holiday Pay, Personal Time Off (PTO), and a 401(k) plan with a company match. Eligibility and waiting periods may apply.

The Case Palletizer Operator is responsible for operating, monitoring, and maintaining automated case packing, palletizing, and end-of-line packaging equipment used in the production of ice cream and frozen dessert products. This role ensures finished goods are accurately packed, labeled, palletized, and prepared for cold storage and distribution in accordance with quality, food safety, and customer requirements. The Case / Palletizer Operator plays a key role in maintaining packaging line efficiency, product traceability, inventory accuracy, and safe material handling while supporting overall production goals.

• Operate and monitor automated case packers, palletizers, conveyors, stretch wrappers, and related end-of-line packaging equipment.
• Verify correct product, carton, case, and pallet configurations prior to and during production runs.
• Monitor equipment performance to ensure efficient product flow and minimize downtime.
• Perform equipment startups, shutdowns, changeovers, and line clearances according to established procedures.
• Ensure finished products are properly packed, stacked, wrapped, and prepared for transfer to warehouse operations.
• Monitor pallet quality and ensure pallets meet storage and shipping requirements.

• Verify product codes, lot numbers, date codes, labels, and pallet tags for accuracy.
• Ensure finished goods are correctly identified and traceable throughout the packaging process.
• Confirm packaging materials match production schedules and customer specifications.
• Accurately document production, quality, inventory, and downtime information.
• Report discrepancies or labeling concerns immediately.

• Monitor equipment for jams, product accumulation, misaligned cases, pallet defects, or operational issues.
• Perform minor equipment adjustments and troubleshooting to maintain production efficiency.
• Communicate mechanical concerns and downtime issues to Production leadership and Maintenance.
• Participate in routine inspections and preventative maintenance activities.
• Assist with identifying opportunities for process improvements and equipment reliability enhancements.

• Coordinate with Warehouse personnel to ensure proper movement and storage of finished goods.
• Stage pallets for removal, storage, or shipment.
• Assist with product changeovers and packaging material replenishment.
• Support packaging line operations during staffing fluctuations or operational needs.
• Maintain uninterrupted product flow from production through palletization.

• Conduct routine inspections on cases, pallets, labels, stretch wrap, and package appearance.
• Ensure finished products meet company quality standards and customer requirements.
• Follow all HACCP, SQF, GMP, FDA, and food safety requirements.
• Immediately report product quality concerns, damaged materials, or food safety risks.
• Complete all required production, quality, and compliance documentation.
• Perform cleaning and sanitation activities on palletizing and packaging equipment.

• Follow all company safety policies, procedures, and PPE requirements.
• Identify and report unsafe conditions, behaviors, or equipment.
• Work collaboratively with Production, Quality, Warehouse, Maintenance, and Sanitation teams.
• Participate in continuous improvement initiatives and employee training activities.
• Perform other duties and special projects as assigned.

• High school diploma or GED required

• Previous manufacturing or food production experience preferred.
• Experience operating automated palletizing, case packing, conveyance, or packaging equipment preferred.
• Experience in dairy, frozen dessert, beverage, or food manufacturing environments preferred.

• Ability to operate automated packaging and palletizing systems.
• Basic mechanical aptitude and troubleshooting skills.
• Strong attention to detail and commitment to product quality.
• Understanding of inventory control, product traceability, and labeling requirements.
• Ability to read and follow production schedules, packaging specifications, and work instructions.
• Strong communication and teamwork skills.
• Basic computer and data entry skills.
• Ability to work effectively in a fast-paced manufacturing environment.

• Perform other duties as assigned to support operational or business needs.

• Subject to…