Call Center Outbound Business Account Representative

Employer Industry: Telecommunications

• Medical, dental, and vision plans – start when you start!
• Life insurance for self, spouse, and children
• Paid time off including vacation, holidays, and personal/sick days
• 401(k) with 100% company match after 1 year of service, up to 5% of eligible compensation
• Advancement opportunities within a collaborative work environment
• Up to $75 a month towards cable and internet services

• Follow up with current customers to ensure satisfaction and upsell additional services
• Make outbound calls to potential business customers to present communication packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Utilize knowledge of products to assist customers with inquiries and demonstrate service value
• Problem-solve and find solutions to encourage customer commitments

• A proactive approach to customer interactions
• Previous outbound telemarketing experience in a call center is preferred
• Ability to direct conversations and close sales
• Three to six months of related experience and/or training
• Associate's degree or higher preferred

• Experience in sales or customer service roles
• Strong communication and interpersonal skills
• Familiarity with Sales Force or similar CRM systems
• Ability to work in a fast-paced environment
• Demonstrated problem-solving skills

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.