Account Director - Publications

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Full-time Regular US

7 days ago Requisition

Decera Clinical helps life sciences companies accelerate HCP adoption of breakthrough therapies through three divisions:
Accredited Medical Education, HCP Insights, and Medical Communications. As the Scientific Activation company, Decera Clinical supports pharmaceutical and biotech partners in engaging HCPs with clear, credible information that strengthens clinical understanding and decision‑making. With more than twenty years of experience across major therapeutic areas, Decera Clinical delivers trusted scientific engagement that helps HCPs move from evidence to action. To learn more, visit

The Account Director requires professional attention to detail and organization. This individual is a strategic catalyst, who will excel in guiding clients and managing the daily workflow. The Account Director leads the identification of organic business opportunities and works with their team to determine optimal approaches to secure them. The Account Director is responsible for developing scopes of work and monitoring account budgets.

They understand the pharmaceutical industry's network. They will be required to work with other agency account leaders to facilitate optimal client service and quality experience.

What You’ll Own:

• Manage and retain an assigned book of business
• Responsible for pursuing and securing organic business development for assigned client accounts
• Monitor client, market and competitor activity and provide feedback to leadership team. Coach account teams on market and competitor insights
• Maintains strong current knowledge of the market and client strategies driving collaboration with clients on program and account strategies
• Develop, lead, and execute client pitches, identify new business opportunities. Lead onboarding of new client and development of new client SOPs
• Develop estimate/budget and SOW
• Coordinate MSA approval and renewal process with finance, client procurement, and leadership
• Accountable to ensure all project timelines are met and budgets are managed and reconciled. Responsible for internal financial reporting and management
• Delivers high quality programs across customer portfolio to exceed sales targets, and to generate renewals, whitespace, and new business revenue within existing and new customers. Proactive growth for existing and organic pipeline.
• Partners with internal stakeholder to effectively mitigate internal conflict to drive high quality programs
• Has in‑depth insights to Decera's core competencies (both med com and insights & engagement) and identifies clients and market needs. Supports the account team in expanding services to meet the client strategic need
• Leads monthly Health Checks and performs account analysis, proactively raising issues and/or suggesting changes to enhance profitability
• Instills the CCS core values (curiosity, respect, include others) across the organization to support individual growth, team growth, and client excellence.

Education/

Qualifications:

• Bachelor's degree, preferably in science, communications, and/or business
• Previous account management experience, preferably in a medical communications agency setting
• Experience managing Publications deliverables, such as manuscripts, abstracts, posters, is preferred

Skills & Abilities:

• Proficiency in the use of Microsoft Office Suite applications, specifically Word, Excel, PowerPoint, Teams, and Outlook
• Proficient with Salesforce
• Resourceful with an ability to solve problems creatively
• Proven ability to complete projects according to outlined scope, budget, and timeline
• Ability to manage multiple accounts and individuals simultaneously
• Demonstrates strong presentation skills and ability to write succinct reports
• Ability to perform in a fast‑paced work environment
• Demonstrates professional and effective communication with external and internal stakeholders
• Business development and proposal writing experience
• Ability to travel and attend on‑site and industry meetings, if required, at least four times a year

Clinical Education Alliance, LLC dba Decera Clinical and its subsidiaries provide Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other non‑merit factor.