Eligibility Specialist II

Position Number: , ,
Grade: 21 (Professional & Technical Services)
Opening Date:
June 22, 2026 – Closing Date:
July 6, 2026
Salary: $21.54 - $30.14 per hour
* * New State employees begin at Step 1, $21.54 per hour

• Evaluate information and apply program standards to accurately determine complex eligibility decisions, often for multiple programs at the same time. This includes performing intermediate mathematical calculations.
• Use multiple technology systems to enter, review, and verify eligibility‑related data and documentation.
• Clearly explain program rules, requirements, and decisions to applicants and recipients—in writing, over the phone, and in‑person.
• Review and process information received electronically or by mail to ensure completeness and compliance.
• Connect individuals with additional programs and services that may support their health and well‑being.
• Engage in outreach efforts to provide program information, accept applications, and determine eligibility.
• Gather evidence, develop reports, and represent the Department at administrative hearings.
• Strong communication and interpersonal skills are essential as you’ll work with people from diverse backgrounds, with varying needs, and help them navigate complex systems during moments that matter.

A four‑year combination of education, training, and/or progressively responsible experience in a social services setting which demonstrates interviewing and data gathering skills as needed to form the basis for judgments in eligibility determinations, claims resolutions, and/or customer service requests – OR – a Bachelor’s Degree in Social Services, Business Administration, or other related field.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment for applicants of all backgrounds, including race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

Reasonable accommodations are provided to qualified individuals with disabilities upon request.

• Work‑Life Fit – 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually.
• Health Insurance Coverage – State pays 85%-100% of employee‑only premiums.
• Dental Insurance – State pays 100% of employee‑only dental premiums.
• Retirement Plan – State contributes the equivalent of 14.11% of the employee’s pay towards the Maine Public Employees Retirement System (MainePERS).
• Parental leave – six weeks of fully paid leave for all employees welcoming a child.
• Additional wellness and unpaid leave options under FMLA.

Contact:
Marcus Hatch, , Marcus.

Hatch

To apply , upload a resume, cover letter, and transcript (if education is used to meet the minimum qualifications) in PDF or Word format. For a paper application, contact Mandy.

Hernandez.