Senior Services Specialist; Lewiston I&A)

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You’ll respond to calls and inquiries, providing clear, impartial information about community resources and programs. Using established screening tools, you’ll assess eligibility and authorize services such as home-delivered meals, homemaker support, and caregiver respite. You’ll guide individuals through program orientation, connect them with appropriate services, and maintain accurate records of all interactions in a statewide database. Your work will also include maintaining up-to-date resource information, advocating for clients, and supporting outreach efforts to educate the community about available services and protections.

We’re looking for a compassionate, organized professional who thrives in a fast-paced, service-focused environment. You'll bring strong communication and customer service skills, with the ability to listen, assess needs, and provide thoughtful guidance. A successful candidate will be comfortable managing a high volume of calls, entering and tracking data, and maintaining detailed, accurate documentation. Sound judgment, discretion with confidential information, and the ability to prioritize tasks effectively are essential.

A collaborative approach and genuine commitment to helping others will set you apart.

Minimum Qualifications
High school diploma or general education degree (GED) and a minimum of two years full-time equivalent related experience is required; or equivalent combination of education and experience.

Starting pay range: $18.00 - $21.00

Work Site

Location:

Aging and Adult Services, Lewiston Office
Work Schedule: Typically Mon-Fri 7:30-4:00

Employment is contingent upon successful completion of background check and proof of degree if required for this position.

Advertised: August 26, 2026 Pacific Daylight Time
Applications close:

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Work type: Full-time Staff
Location: Lewiston
Category: Area Agency on Aging
Hiring range: $18.00 - $21.00
Help seniors and adults with disabilities navigate services and access the support they need as a Senior Services Specialist in Lewiston. Provide guidance, connect individuals to resources, and play a key role in promoting independence and well-being across the community.
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