Project Assistant – WellStarME

Project Assistant – WellStarME

Full‑time, non‑exempt position primarily remote. Candidates must reside in Maine and be available for periodic travel to the Hallowell office, Augusta, and other locations throughout the state.

Work hours:

Monday through Friday, 8:00 a.m. to 4:30 p.m. with some flexibility available as long as program needs are met.

The Project Assistant supports WellStarME project operations under a contract between MCD Global Health and the State of Maine Office of Employee Health, Wellness, & Workers’ Compensation. Responsibilities include delivering professional and responsive customer service to staff and health plan participants, managing front‑line communications, organizing meetings, assisting with daily operations, maintaining program materials, contributing to basic reporting efforts, and providing flexible operational support to ensure efficient and effective program delivery.

• Associate’s degree in public health, business administration, communications, or a related field; or equivalent education and experience.
• One year of experience providing administrative, customer service, or program support in a professional office or program environment.
• Knowledge of administrative practices, office procedures, and customer service principles required; knowledge of health, wellness, employee benefits, or related programs preferred.
• Effective communication skills, both verbal and written.
• Organizational and time‑management skills, with ability to independently prioritize tasks, meet deadlines, and respond to requests in a timely manner.
• Strong customer‑service skills and ability to provide courteous, responsive, and solution‑oriented support.
• Attention to detail and accuracy in preparing materials, maintaining records, and tracking information.
• Ability to work independently and collaboratively as part of a team and adapt to changing priorities.
• Professionalism, reliability, sound judgment, and ability to maintain confidentiality of sensitive information.
• Proficiency with standard office software, including Microsoft Outlook, Word, Excel, and Teams.
• Initiative and willingness to learn program services and participant support resources.
• Ability to travel within the State of Maine as required.
• Experience working during standard business hours and supporting multiple priorities in a fast‑paced environment.

• Experience supporting public health, wellness, employee benefits, or related programs.
• Experience coordinating meetings, maintaining program documentation, and supporting project operations.
• Experience collecting, organizing, and reporting program data.
• Experience processing invoices, maintaining records, and supporting procurement or administrative functions.
• Experience working in a remote or hybrid work environment.
• Experience providing customer service to diverse audiences and stakeholders.

• Grade Level: 2
• Anticipated Salary: $42,000 - $52,000
• Reporting Relationship:
  WellStarME Program Manager