Unit Support Worker

About Us

Hancock County Job and Family Services provides our clients with help for today and hope for tomorrow.

Unit Support Worker 2

• 12+ Paid Holidays
• Immediate Vacation and Sick Leave Accrual
• Medical, Dental, Vision, and Prescription Coverage
• Access to County Vehicles for Work Purposes
• Deferred Compensation Plan
• Retirement Plan with Ohio Public Employees Retirement System
• Discounts at Select Local Businesses
• Student Loan Forgiveness
• Employee Assistance Program

• Answer Telephone Calls Related to Public Assistance
• Provide Information on Cases While Following Strict Confidentiality Guidelines
• Explain Processes and Procedures for Applying for Public Assistance
• Make Referrals to Other Agency and Community Resources
• Screen and Register Incoming Applications
• Schedule Appointments and Generate Notices
• Provide Support Services to Caseworkers and Administrative Staff
• Conduct Interviews and Collect Verifications
• Utilize Computer Programs to Communicate and Document Client Needs
• Provide a Variety of Clerical Assistance
• Prepare Reports, Correspondence, and Case Dictation

• Starting at $15.54/hour

• One year of experience as a Unit Support Worker 1
• OR formal education in arithmetic that includes addition and subtraction, and reading and speaking common English vocabulary, one course or six months experience in typing, keyboarding, or word processing. Also requires an additional twelve months experience in typing, keyboarding, or word processing and working in an office environment handling in-person and/or telephone contacts with clients, customers, and/or general public
• OR education, training, and/or experience in an equal amount to the minimum qualifications stated above
• Must have Valid Ohio Driver’s License

All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, ancestry, sexual orientation, veteran status, disability or age.