Assistant Manager for Access Control

Categories: Student Affairs:
Security and Campus Safety

Serving as the primary point of contact for the Access Control Office, the Assistant Manager plays a crucial role in upholding policies and procedures that align with best practices and industry standards. This position provides an exciting opportunity to support access control systems while promoting a compassionate, respectful, and inclusive environment.

• Technical Proficiency:
  Become proficient in all office functions including electronic access (), key management, hardware repair, CCTV, and associated software.
• Safety &
  
  Risk Management:
  
  Maintain campus security through diligent access control and risk assessment.
• Customer Service:
  Provide exceptional service to students, faculty, staff, vendors, and guests.
• Collaboration:
  
  Serve as the primary backup for the Electronic Access System Manager and collaborate with IT, HR, Facilities, and Residential Operations.
• Vendor Management:
  Maintain relationships with external contractors and vendors.
• Process Improvement:
  Work with the Project Coordinator and Student Affairs IT Systems Manager to document software functions and improve procedures.
• Systems Maintenance:
  Ensure systems are functional and updated with the latest security protocols.
• Budgeting:
  Manage the access control budget, expenditures, and charges for lost items (keys, IDs, etc.).
• Training:
  Provide training to Campus Safety dispatch on systems such as Lenel and Simple K, and participate in HR training and onboarding for new employees.

• Associate’s or Bachelor’s degree preferred.
• An equivalent combination of education and experience will be considered.

• 3+ years in a professional office setting coordinating multiple tasks and priorities.
• Experience working within a complex environment with frequently shifting priorities.
• Experience navigating difficult or stressful situations with multiple stakeholders.

• Commitment to equity and inclusion, and serving the needs of a culturally and educationally diverse community.
• Proficiency in MS Office (Word, Excel, PowerPoint), Google Workspace, and data management systems; willingness to master security-specific software.
• Excellent written, verbal, and listening skills with a high level of discretion.
• Strong ability to build collegial relationships; flexible, collaborative, and positive attitude.
• Impeccable attention to detail and ability to work independently with minimal supervision.

Bates College offers competitive salaries, excellent benefits (health, dental, 9% retirement contribution with potential for an additional 3% match, 10 days of vacation*, 13 paid holidays, free parking, access to library and athletic facilities & more), and a supportive, collegial environment in a drug- and smoke-free workplace.

The hiring range for this position is $21.60 - $24.78. Placement within the range depends on experience and other factors.

Bates College is committed to the principle of equal opportunity and providing an educational and work environment free from discrimination. The college prohibits discrimination on the basis of race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or gender expression, age, disability, genetic information or veteran status and other legally protected statuses in the recruitment and admission of its students, in the administration of its education policies and programs, or in the recruitment of its faculty and staff.

Bates College adheres to all applicable state and federal equal opportunity laws and regulations. All college faculty, staff, students, contractors, visitors, and volunteers are responsible for understanding and complying with the Non-Discrimination Policy.

Inquiries concerning the college’s policies, compliance with applicable laws, statutes, and regulations (such as Title VII, Title IX, and ADA/Section 504), and complaints may be directed to Gwen Lexow, Title IX Officer,  or via email at glexow .