Service Engineer; Municipal

Location:
Field-based to cover across the UK

Position Type:
Permanent, Full-time, 37.5 hours a week

Benefits: 25 days annual leave plus bank holidays (and your birthday off!), Company vehicle + Fuel card, Commission and Overtime Schemes + much more!

Are you an experienced Service Engineer, or an aspiring Service Engineer, looking to take the next step in your career with an industry leader?

Do you have a passion for ecological transformation and making a tangible difference to the planet? If so, we have the perfect opportunity for you!

Water Technologies is a world‑renowned leader in water technologies, committed to delivering top‑tier services to our clients in the municipal market. We are looking for a dedicated and driven Service Engineer to join our team. This role offers structured progression and a chance to make a real impact on both the business and the environment.

• On‑Site Maintenance: Conducting both preventative and corrective maintenance, including commissioning, upgrades, and refurbishments.
• Technical Support: Offering after‑sales technical and commercial support to clients, and gathering feedback to assist in future product development.
• Customer Focus: Building and maintaining strong relationships with clients, offering recommendations to enhance system reliability and productivity.
• Troubleshooting and Fault Finding: Hands‑on, solving challenges to keep systems running smoothly.
• On‑Call Flexibility: Flexible approach to customers’ needs and working hours, including some weekends and public holidays; may involve joining the ‘On‑Call Rota’.

• Experience: Previous experience as a Service Engineer in the municipal market, knowledge of sewage and drinking water treatment sites.
• Qualifications: NVQ or higher in Mechanical, Electrical or Chemical Engineering or similar, or working towards would be ideal but not essential.
• Client‑Facing
  
  Skills:
  
  Strong communication skills and experience engaging with clients, offering solutions and handling challenging conversations.
• Time Management: Excellent organisational skills, ability to prioritise tasks and manage multiple projects effectively.
• Professionalism: Punctual, presentable individual who values customer satisfaction and strives to provide best‑in‑class service.
• Driving Licence: Full UK driving licence is essential.

25 days of annual leave to recharge, plus birthday leave to celebrate your special day, while our enhanced pension scheme ensures a strong foundation for your future. We offer a comprehensive benefits package to support your well‑being, work‑life balance, and long‑term security. Exclusive discounts and recognition programs, eye health and flu vouchers, 24/7 virtual GP consultations, and referral rewards are included.

You also have the option to enrol in flexible benefits such as BUPA Private Medical Insurance, Buy/Sell Annual Leave, Group Income Protection, Dental and Travel Insurance, Group Life Assurance, Critical Illness cover, Personal Computer, Car Leasing, and Cycle to Work Schemes.

Check out this video for an insight into a day in the life of one of our Service Engineers:

At Water Technologies we’re proud to be known as an equal opportunities employer. We acknowledge that supporting diversity and engagement is not only the right thing to do, but also the right thing for our business. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues.

This commitment is embedded into our values and beliefs that our business is at its best when we embrace the full spectrum of humanity, regardless of what we look like, where we come from or who we love. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.