Senior Mortgage Specialist

Androscoggin Bank, a values-driven, mutual savings bank based in Lewiston, Maine has an opening for a Senior Mortgage Specialist that will work hand-in-hand with our Mortgage team to prepare and provide regulatory disclosures on complex loans. Gathers, analyzes and verifies documentation required to facilitate the movement of loans through to Underwriting as efficiently and timely as possible. Communicates and coordinates with clients when problems are identified and remedies as soon as possible.

Communicates with assigned Loan Officers. Serves as a subject matter expert and a leader in the department and helps Management achieve department goals and objectives. Assembles and submits complete loan files to underwriting within department’s Service Level Agreements time frames. Assists in training other Mortgage Specialists/Processors. Relies on experience and judgment to work independently and accomplish goals. Maintains an average pipeline of 40 loans per month and is able to work in a fast pace and stressful environment.

Responsibilities Include:

• Works with assigned Mortgage Loan Officer and Mortgage Sales Assistant, if applicable, to provide excellent client service by supporting with documentation gathering, analysis and application issues, and meeting established metrics for turnaround on complex mortgage loans. Demonstrated ability to conduct a thorough review of a loan file, analyze the requested transaction and quickly identify problems that may exist as early in the process as possible.
• Prepares and provides accurate RESPA and Reg. B disclosures (as required) to clients.
• Assumes control of files submitted by Mortgage Loan Officer and Mortgage Sales Assistant, if applicable for processing. Corresponds and communicates with clients to:
  • Obtain required documentation
  • Answer client questions
  • Explain loan process and/or program questions
• Keeps Mortgage Loan Officer and Mortgage Sales Assistant, if applicable abreast of all client and file issues.
• Performs timely analysis/review of information supplied by applicants and/or outside sources.
• Maintains confidentiality of information.
• Assembles loan files for underwriting by:
  • Obtaining written and verbal verifications
  • Ordering credit supplements and credit refreshes as applicable
  • Monitoring completeness/status/delivery of underwriting and regulatory conditions
  • Accurate paperless filing of documents and conditions
• Submits accurate and complete loan file to underwriting.
• Trains and serves as a mentor for more junior Mortgage Loan Specialists. Answers questions and acts as a subject matter expert for department staff.
• Updates loan status in LOS, CRM, and/or pipeline report as necessary.
• Provides support to other department personnel as requested.
• Prepares reports for management and outside agencies. Does other research as necessary.
• Complies with all banking related laws and regulations communicated to the employee through training and/or written correspondence and those requirements reflected in the Bank's policies and procedures applicable to the employee's duties and/or areas of responsibility. Protects all customer information and institution assets and complies with privacy and acceptable use policies.
• Performs other related duties as assigned by Manager.

Qualifications :

Education and/or Experience

High school diploma or general education degree (GED) required, Bachelor’s degree preferred

Other Qualifications:

• 7+ years of experience in mortgage loan processing and TRID document preparation
• 7+ recent years of processing FHA, RD, and VA loan files
• Demonstrated ability to conduct a thorough review of a loan file, analyze the requested transaction and quickly identify problems that may exist as early in the process as possible
• In depth knowledge of lending regulations
• Proven experience with Agency, Government, and Portfolio lending guidelines and requirements
• In depth knowledge of loan department operations, policies and procedures
• Ability to train and mentor more junior Mortgage Specialists
• May review files of more junior Mortgage Specialists to help identify problem areas or troubleshoot problems already identified
• Basic to intermediate knowledge of multiple computer…