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Technical Support HelpDesk/Support CRM System

Strategic Quote & Order Escalation Specialist

Job in Lewiston, Androscoggin County, Maine, 04241, USA
Listing for: Oxford Nanopore Technologies Ltd.
Full Time position
Listed on 2026-05-31
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, CRM System
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Oxford Nanopore Technologies Ltd. is hiring a Quote and Order Escalation Specialist in Maine. This role focuses on resolving complex quotes and orders to ensure customer satisfaction. Candidates should have experience in customer service and be proficient with tools such as Dynamics 365, Salesforce, and ERP systems. Responsibilities include managing order life cycles, ensuring compliance, and collaborating across teams for a smooth delivery process.

This hybrid role requires a proactive and detail-oriented individual committed to operational efficiency.
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