Campus Safety Officer

Campus Safety Officer

Job no: 493061
Work type: Staff Full Time - Full Year
Location: Lewiston, ME
Categories: Security and Campus Safety

Position

Purpose:

This hands‑on position provides direct support for an increasingly diverse Bates College community utilizing excellent customer service skills. Campus Safety Officers will engage and support students, guests and stakeholders from historically under‑represented groups including students of color, LGBTQAIP2+ students, international students, students with disabilities, first‑generation college students, and the student organizations dedicated to supporting these students on campus. Additionally, Campus Safety Officers will develop strong partnerships with various campus offices and key stakeholders to ensure continued positive, long lasting relationships within the Bates Community.

Essential Personnel: This position is considered “Essential Personnel” in the event that an emergency occurs on the Bates Campus or in the vicinity that would impact Bates, inclement weather forces the closing of campus, or other emergency events deemed appropriate. Essential Personnel are required to report to or remain at work if instructed to do so if contacted directly by the supervisor (or his/her designee), the President or a member of the President’s Staff (Sr.

Leadership Team).

• Provides high‑level, professional and courteous service through interactions with the Bates community via personal contact, telephone service and timely radio dispatch services.
• Responds to ALL routine and emergency calls for service (medical, fire alarms, and burglar alarms).
• Assures equity, inclusion, access, and anti‑racism as central to their work and the delivery of services to faculty, staff, and students.
• Provides security escort and locks and unlocks buildings and offices as necessary.
• Conducts vigilant patrols of campus and its surrounding area via car, bicycle and on foot in order to maintain a safe and secure college community.
• Conducts rental property checks as necessary.
• Investigates incidents occurring on campus or in college owned property and completes detailed and accurate reports both verbally and in writing.
• Maintains a thorough daily log of activities and assorted reports for each assigned shift.
• Assists anyone in distress on campus.
• Has parking and traffic control oversight to include ticketing and towing of vehicles as required.
• Works with the Access Control Office of Campus Safety to issue the Bates Card to faculty, staff and students as needed. Maintain working knowledge of E‑access system.
• Conducts crime prevention, personal security programs, and community engagement programs.
• Works closely with Bates EMS.
• Maintains regular and punctual attendance, including working mandatory overtime as assigned.
• Handles sensitive and confidential matters with discretion and tact.
• Maintains a pleasant and professional rapport with Bates students, faculty and staff as well as with the City of Lewiston and other outside agencies.
• Maintains all Campus Safety issued equipment in a clean and operable manner.
• Maintains a working knowledge of all relevant policies pertaining to safety and security.
• Provides coverage as a dispatcher by answering incoming calls, the Campus Safety business phone line, as well as the emergency elevator phone. Takes the appropriate information and/or makes proper connections.
• Monitors the E‑access System for alarms.
• Performs data entry of information relevant to the functioning of Campus Safety.
• Coordinates Campus Safety Officers with other agencies.
• Responds to inquiries and furnishes information on campus activities, organizations, key personnel, administrative/academic offices and locations or transfers callers to offices which can provide information.
• Completes and sends maintenance work order request forms.
• Maintains various books such as criminal trespass, no contact, parking permits, etc.

Education

• Associate’s degree in criminal justice or related field (or equivalent and relevant work experience).
• Current valid driver’s license and clean driving record required.

Experience

2 – 3 years of work experience that…