Head Teller

Head Teller

Regular Full‑Time Lewistown, PA, US

4 days ago Requisition

Kish Bank is hiring an experienced branch leader for our Electric Ave Branch in Lewistown. As the transaction lead and operational expert within the branch, the Head Teller ensures high‑quality execution of all teller transactions while supporting operational accuracy, compliance, and team coordination. This role is a key resource for the teller team—providing guidance, maintaining strong operational oversight, and helping ensure a consistent, secure, and efficient customer experience.

The Head Teller also plays an important role in branch operations through transactional audits, reporting responsibilities, and daily cash management oversight. If you enjoy leading by example, keeping operations running smoothly, and supporting a strong team environment, this role offers an opportunity to make meaningful impact every day.

• Support accurate, compliant transaction processing across the teller team
• Maintain strong working knowledge of teller operations and regulatory expectations
• Ensure adherence to policies including Clean Desk, All Clear, Privacy, BSA, and CIP
• Understand and appropriately administer overrides and signing authority within established guidelines

• Monitor and manage over/short activity
• Review daily, weekly, and monthly operational reports prior to imaging
• Assist with transactional audits and documentation review
• Support strong internal controls and branch readiness

• Maintain balances within limits for Vault, ATM, TCR, and Coin machine
• Review Branch Cash Limit and Cash Advance Reports daily

• Serve as a trusted operational resource for teller staff
• Foster clear two‑way communication across the branch team
• Help reinforce consistency, accountability, and service excellence at the transaction line

• Minimum 3 years of banking experience or demonstrated proficiency in teller operations
• Strong attention to detail and computational accuracy
• Excellent communication and organizational skills
• Professional, service‑focused approach with customers and teammates
• Strong computer aptitude and comfort working within banking systems

• Confidence supporting transactional decision‑making
• Ability to balance accuracy, efficiency, and customer experience
• Natural ownership mindset and operational awareness

This position is primarily office‑based with moderate standing, walking, reaching, bending, and stooping. The role occasionally requires lifting 10–20 pounds, with lighter lifting more regularly.

• Competitive Compensation
• 401(k) with Company Match
• Company‑Paid Life Insurance
• Employee Discounts on Loans, Insurance, & other Kish Services

Kish is an Equal Opportunity/Affirmative Action Employer Minorities/Females/Disabled/Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.