Front End Manager

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast‑paced, dynamic environment that’s constantly evolving.

• Ensure customers receive fast, friendly, and accurate checkout service by leading front‑end operations with a customer‑first mindset
• Supervise, schedule, and support front‑end team members including cashiers, courtesy clerks, customer service staff, head clerks, and bookkeepers
• Oversee daily cash handling processes including tills, safe balancing, refunds, check approvals, and reconciliation reports
• Monitor customer traffic and service levels to ensure adequate staffing and efficient operations
• Maintain front‑end cleanliness, safety, and visual presentation while ensuring compliance with company standards
• Assist with interviewing, hiring, training, and coaching front‑end associates while supporting performance and development
• Manage labor and supply expenses to meet budget goals while minimizing cash variance
• Resolve customer concerns professionally and model excellent service recovery behaviors
• Ensure compliance with company policies, safety procedures, and operational guidelines

• Strong customer service orientation with the ability to handle concerns calmly and professionally
• Clear and confident communication skills
• Leadership style that motivates, coaches, and supports a diverse team
• Ability to stay composed and make sound decisions in a fast‑paced environment
• Dependability, integrity, and accountability

• Team leadership and employee supervision
• Scheduling, planning, and task prioritization
• Cash handling and operational accuracy
• Problem solving and conflict resolution
• Compliance with policies, procedures, and safety standards

• Front‑end retail operations and cashiering processes
• Cash control procedures and basic financial accountability
• Customer service best practices
• Staffing, training, and performance management principles
• Safety, sanitation, and loss prevention awareness

• Ability to stand and walk for extended periods
• Ability to lift and maneuver items up to approximately 55 lbs
• Ability to operate registers, scanners, computers, and front‑end equipment
• Ability to multitask, prioritize, and respond quickly to operational needs

• Competitive wages paid weekly
• Associate discounts
• Health and financial well‑being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

ACI Values

A copy of the full job description can be made available to you.