Manager, Residential Services; Human Services
Listed on 2026-09-18
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Social Work
Mental Health
Residential Services Manager
Pay Rate:
Negotiable, based on experience
Position Status:
Full-time, 37.5 hours per week
Schedule:
Monday – Friday, 8:00 am – 4:00 pm
* with on call responsibilities & weekend rotation
Must be available for on call and live within reasonable proximity to assigned homes
Benefits may include:
Medical, Prescription, Dental, Vision, Retirement Plan with Company Match, Life and Disability Insurance, Company Contributions to Your Health Savings Account, Paid Time Off, and more!
Same day pay available with Tapcheck!
As a non-profit employer, UCP participates with the Federal Student Loan Forgiveness Program - full-time employees may be eligible for the remaining balance on their Direct Loans to be forgiven!
Want to work for a company that…
- Welcomes both entry level and experienced individuals.
- Creates systems like UCP Listens to encourage and collect anonymous feedback from all staff.
- Commits to an open-door policy so that problems are heard and addressed in a timely fashion.
- Recognizes you for your hard work and success and allows for peer-to-peer recognition.
- Creates opportunities for you to grow your income and knowledge through programs like UCP's Career Pathfinder.
- Rewards you for referring your friends and family to join our team, how's an extra $1,000 sound?
- Provides you with a comprehensive paid orientation to equip you for success.
- Provides a variety of schedule options to fit your lifestyle.
- Recognizes, embraces, and values everyone's unique diversity.
Who are we?
At UCP Central PA, we share a passion and a purpose: to empower people of diverse abilities to live a meaningful life through innovative support and services. We also work to relentlessly pursue a vision of communities that embrace the abilities of every individual. If you would like to start an exciting job with a company committed to excellence and innovation, all while doing what we do, please consider joining the UCP of Central PA team!
Here's what to expect on the job:
- Ensure the development, completion, and implementation of individual assessments and program plans.
- Design specific and unique goal plans for the development of each individual's growth and attainment of living skills.
- Maintain a safe and compliant working and living environment.
- Ensure that the operational standards for physical facilities and grounds are monitored and attained on a continual basis.
- Maintain accurate staff and program individual records.
- Develop and enhance partnerships with staff members, and/or participants for the completion of all duties and responsibilities of the position.
- Develop and implement new policies and/or procedures within the functional area to support the continuous improvement of operational effectiveness and efficiency.
- Implement participant-focused initiatives that enhance the participant experience and support a Servant Leader culture.
- Set clear performance, behavior, and attendance expectations with direct reports. Provide direct reports with timely feedback, coaching, and guidance to achieve expectations.
- Ensure team and individual support of external and internal regulatory compliance with laws, regulations, and guidelines.
- Facilitate staff meetings, develop agendas, and address concerns.
- Ensure the development and timely completion of Individualized Service Plans (ISPs) and program plans.
- Ensure compliance with applicable licensing regulations.
- Prepare an annual budget and ensure the program operates within the budget.
Minimum requirements:
- Associate's degree or 60 credit hours from an accredited college or university required, and 4 years of knowledge specific to the needs of individuals with intellectual and developmental disabilities and/or autism.
- Or Bachelor's degree from an accredited college or university…
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