Director of Communications & Community Engagement

Director of Communications & Community Engagement Recruitment Brochure -

Our recruitment brochure provides an in-depth look at our organization, this position, and the benefits of joining our team. We encourage you to click the link above to explore the brochure and learn more about this opportunity.

The position is open until filled with priority review of candidates by Friday, March 6, 2026.

The Director of Communications and Community Engagement plans, organizes, and coordinates all community relations activities, including media relations, public information, and the preparation and distribution of printed and digital communications. The Director oversees public relations efforts and manages Lewisville’s portfolio of major City events, ensuring initiatives promote a positive public image and align with the City’s priorities. Office in the City Manager’s Office, this role serves as a strategic advisor and organizational leader, guiding how the City tells its story, communicates during critical and emergency situations, and creates meaningful opportunities for residents to stay informed, engaged, and heard.

The Director ensures all communications are timely, accurate, and reflect Lewisville’s values of transparency, public trust, and service to the community.

• Provide strategic leadership and direction for the City’s communications, public information, branding, and community engagement efforts to support transparency, public trust, and resident understanding.
• Lead the City’s communication strategy by advising leadership and elected officials, monitoring public sentiment, protecting the City’s brand, and ensuring clear, consistent, and impactful messaging across all platforms, including media relations, social media, video production, marketing, and publications.
• Develop, implement, and maintain the City’s Strategic Communications Plan, related policies, procedures, and performance measures, ensuring all activities align with long‑term strategic goals and organizational priorities.
• Design, oversee, and evaluate inclusive community engagement initiatives, such as town halls, listening sessions, surveys, and outreach campaigns, to provide meaningful opportunities for residents, businesses, and stakeholders to be informed and heard.
• Manage and provide strategic oversight for Lewisville’s major City events, including Western Days, Holiday Stroll, Sounds of Lewisville Summer Concert Series, Juneteenth Celebration, Color Palooza, and Little Monsters on Main, ensuring alignment with community engagement goals and the City’s brand.
• Lead communications during emergencies or critical situations, providing accurate, real‑time information to the public in collaboration with City leadership and partner departments.
• Oversee departmental operations, including staff leadership and development, budgeting, planning, performance management, professional training, and resource allocation.
• Develop, monitor, and report on performance metrics to assess the effectiveness of communications, public engagement, and event initiatives, ensuring optimal use of public resources.
• Collaborate with departments across the organization to support internal and external communications, enhance resident‑facing messaging, and improve cross‑departmental coordination.
• Represent the City professionally with residents, community groups, media partners, regional organizations, and other external stakeholders.
• Maintain and expand media and community partnerships to strengthen outreach, messaging, and public awareness of City initiatives.
• Provide guidance and oversight on policy, legal, and regulatory requirements affecting communications, media relations, and special events.
• Promote community pride, encourage resident engagement, support tourism initiatives, and highlight the City’s reputation through strategic communication and public engagement efforts.
• Identify emerging trends, best practices, and innovative tools in…