Blue-X System Administrator

Job Description

Description:

The Systems Administrator works directly with the Director of Virtual Systems and Student Acquisitions and other departmental personnel to perform position requirements, workflow and assist with other duties as defined. This person is responsible for managing the various systems that are utilized by the national virtual program. This includes but is not limited to the SIS, LMS and Google platforms. The aim of the System Administrator is to align the outcome of the position’s responsibilities and deliverables with the strategic initiatives of Blue‑X Virtual, while promoting the organization’s overall vision, objectives, goals and culture.

• Manage support tickets and work with other team members when appropriate
• Perform special projects, and other projects as assigned
• Provide quality user support and system maintenance
• Monitor the systems assigned
• Exercise system security
• Participate and foster a sense of collaboration across all corporate channels
• Maintain records and other records in a Student Information System (SIS)
• Assist with maintaining inventory of loaner equipment for students
• All other related duties as assigned.

• Must have a High School Diploma/GED
• Bachelor’s Degree from an accredited College or University
• Various industry certifications preferred but not required

• 1 Year experience in Customer Experience.
• 1 Year experience using Google Workspace preferred.
• 1+ Years experience in technology inventory management preferred.
• 1+ Years experience with SIS preferred.

• Excellent verbal and written communication skills.
• Excellent problem-solving skills.
• Creative thinking to deliver innovative solutions.
• Strong time management and workload skills.
• Ability to maintain effective working relationships with a consistently positive attitude.