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Service Coordinator

Job in Lewisville, Denton County, Texas, 75029, USA
Listing for: City of Lincoln
Full Time position
Listed on 2026-09-27
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below
  • Location 2090 McGee Lane,Lewisville, TX, 75077,United States
  • Base Pay $45,000.00 - $65,000.00 / Year
  • Employee Type Exempt Full Time
Contact information
  • Name Judy Yunc
  • Phone
  • Email
Description

SSC Signs & Lighting, LLC, a national leader in sign and design, fabrication, and installation, is seeking a dedicated Service Coordinator to join our team in DFW, Texas.

Responsibilities
  • Coordinate and schedule service calls and maintenance requests for signage projects.
  • Serve as the primary point of contact for clients and internal service technicians.
  • Manage service orders from initiation to completion, ensuring timely resolution and customer satisfaction.
  • Allocate resources and dispatch service teams based on project requirements and technician availability.
  • Monitor service progress and provide regular updates to clients and stakeholders.
  • Maintain accurate records of service activities, including work orders, service reports, and client communication.
  • Collaborate with internal departments to coordinate logistics, parts procurement, and scheduling.
  • Ensure compliance with company policies, safety standards, and service level agreements.
  • Assist in preparing service quotations, proposals, and project documentation as needed.
  • Identify opportunities for process improvement and contribute to the development of service coordination best practices.
Requirements
  • Proven experience (2+years) in service coordination, dispatching, or customer service roles, preferably in a technical or construction-related field.
  • Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Excellent communication and interpersonal skills, with the ability to interact professionally with clients and internal teams.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with service management software is a plus.
  • Detail-oriented with a focus on accuracy and quality in service delivery.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • High School diploma or equivalent; additional certification or coursework in project management or service coordination is advantageous.
Summary
  • Competitive salary and performance-based incentives.
  • 410K Retirement savings plan with company match.
  • Paid time off (vacation, sick leave, holidays).
  • Opportunities for career growth and professional development.

Join our team and play a key role in delivering exceptional service and support to our clients across the nation.

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