Sr. Director, AI Enablement

The Senior Director,AI Enablement leads Caliber's AIEnablementteam— the function responsible for turning AI investment into measurable business outcomes. This role is the face of AI inside Caliber: evangelizing possibilities, building and activating the super-user network across business functions, guiding business partners to the right tools for the right problems, capturing business cases for new AI initiatives, and measuring and reporting value delivery after implementation.

This role requires equalpartstechnical credibility, business acumen, and people skills. The Senior Director,AI Enablement does not build AI systems — they ensure the humans at Caliber can use them effectively.

• AIEnablement
  
  Strategy & Roadmap— Define and execute the AI enablement roadmap; prioritize initiatives by business value and readiness; report progress to the CTO and ELT
• Super-User Network— Build, train, and sustain a network of embedded AI super-users within each major business function (Estimating, Parts, Field Ops, Finance, HR, DRP/Insurance)
• Business Partner Engagement— Partner with functional leaders to explore the art of the possible; translate operational pain points into AI opportunity assessments
• Tool Guidance & Routing— Guide business partners to the right AI tool for each problem — preventing misuse, mismatched expectations, and shadow adoption
• Business Case Development— Work with business partners to frame and document AI use case business cases using Caliber's standard charter and CBA templates
• Value Realization— Track and report realized value after AI deployments; own the AI value register that demonstrates
  
  TransformationROI to leadership
• Training& Content— Develop and deliver AI training programs for all teammate levels — from executive awareness to practitioner-level usage
• Best Practice Enforcement— Maintain and communicate AI usage best practices in partnership with EA;identify and remediate misuse patterns
• AIGovernance Forum— Co-lead the AI Governance Forum with theHeadofEA & AI Platforms; triage new use cases and surface policy questions to leadership

• Year1— Super-user network active in 5+ business functions; AI training program launched; first cohort of use cases with documented business cases and value capture in flight
• Year2— AI value registerdemonstratesmeasurable EBITDA or efficiency impact;
  
  Transformation is self-sustaining with clear demand pipeline; internal AI literacy materially elevated

• 8+ years in technology, management consulting, or a change management / program management function
• Direct experience with AI tools in a business context — not just awareness, but hands-on usage and training delivery
• Demonstratedability to build coalitions and drive adoption across a large, geographically distributed organization
• Experience developing business cases, ROI models, and value measurement frameworks
• Excellentexecutive communication skills — comfortable presenting to the CTO, COO, CEO, and CFO
• Strong program management discipline; able to run multiple concurrent initiatives without dropping threads

• Experience building or leading an AI, digital, or technology
  
  Transformationfunction, or equivalent experience consulting to organizations in transformation
• Familiarity with Claude Enterprise, Microsoft 365 Copilot, or Moveworksfrom an end-user or enablement perspective
• Backgroundinprocess improvement for corporate functions
• Background in collision repair, insurance, auto, or operationally intensive industries, optional
• Experience as a business partner

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.

Caliber Collision is a leading nationwide auto collision repair provider, dedicated to exceptional customer service, employee satisfaction, and inclusive workplace culture across 1,800 centers in 41 states.

Motor Vehicle Manufacturing Transportation Equipment Manufacturing Manufacturing

2941 Lake Vista Dr, Lewisville, Texas 75067, US