Sales Support Coordinator

Why IPS?

If you're searching for a place where you can grow, continue learning, and make a meaningful impact while still having time for the people and moments that matter most, welcome to Integrated Power Services! We believe your value extends far beyond your job title because the best work comes from people who feel supported, challenged, and fulfilled both professionally and personally.

Here, you'll find opportunities to develop your career, work alongside exceptional teammates, and be part of a culture that recognizes that your life is worth just as much as your work—if not more. Because when people thrive, businesses thrive. If that sounds like the kind of place you've been looking for, we invite you to join us!

• Paid Time Off (PTO)
• 401k Employer Match
• Bonus Incentives
• Extensive Training & Career Development Programs
• Tuition Reimbursement Program
• Medical, Dental and Vision plans
• Employee Assistance Program (EAP)
• And more!

$0 - $35.00

As a Sales Support Associate at Integrated Power Services, you will play a vital role in supporting our sales and operations teams by managing vendor relationships, handling customer inquiries, and ensuring smooth invoicing and documentation processes. Your work will be crucial in maintaining customer files, processing payments, and coordinating with various departments to ensure efficient project setup and completion. At IPS, we are committed to delivering exceptional power solutions, and as a key member of our team, you will help ensure that our sales support functions are streamlined, accurate, and responsive to customer needs.

• Vendor Management:
  Coordinate the collection of essential documentation from vendors, including W9 forms, OSHA logs, EMR, and Certificates of Insurance (COI).
• Customer COI Requests:
  Manage and respond to customer requests for Certificates of Insurance in a timely and accurate manner.
• Inquiry Resolution:
  Address customer and vendor inquiries related to invoicing, purchase orders (PO), and other transactional matters.
• Document Management:
  Complete and submit required vendor and customer documentation, ensuring compliance with all necessary standards and guidelines.
• Accounts Receivable Support:
  Assist in customer collections efforts by tracking outstanding payments and facilitating communication between customers and finance teams.
• Invoicing Support:
  Prepare Time and Materials (T&M) and Fixed Price job details for invoicing, ensuring accuracy and timely submission.
• Customer File Maintenance:
  Oversee the creation and maintenance of customer accounts in the system, including credit reviews, terms and conditions (T&C), Master Service Agreements (MSA), and Non-Disclosure Agreement (NDA) reviews.
• Cross Departmental
  
  Collaboration:
  
  Work closely with various departments, ensuring seamless communication and support for ongoing projects and initiatives.
• Project Setup in Net Suite:
  Assist in the setup of projects in Net Suite, ensuring proper documentation and alignment with customer agreements.
• Payment Processing:
  Process credit card payments in accordance with company procedures, ensuring timely and accurate transactions.
• Vendor PO Management:
  Process and track vendor purchase orders (POs) to ensure the smooth flow of materials and services.
• Reviewing terms and conditions and contracts for MSA’s and NDA’s
• Set-up and review projects in Net Suite
• Work with customers and seller to receive PO for projects
• Responsible for job folder preparation for invoicing
• Assist with month-end closing and other administrative tasks, as needed
• Prepare invoicing for Net Suite

• Excellent interpersonal skills, including the ability to build rapport with current and potential customers
• Critical…