Recreation Attendant - Thrive; Part-Time

We value the experience and loyalty of our returning employees and recognize their contributions by offering higher pay for each consecutive year they return to the same position. For example, starting pay for new hires is $13.64 per hour. For employees returning for a second year, the hourly rate increases to $14.14, with further incremental increases for additional years up to six.

This system rewards dedication and allows returning employees to continue growing with us while benefiting from their prior experience in the role with the City of Lewisville.

Recreation Attendants provide support to guest services through assisting facility guests with information; providing facility tours, setting up for programs, parties and rentals; monitoring rentals and assisting with financial transactions as needed.

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodation so that qualified employees can perform the essential functions of the job.

• Perform duties related to the operations of the front desk, including greeting guests, program registrations, scheduling reservations, answering phones and miscellaneous administrative tasks.
• Attend to the daily operation of facilities and assist with various recreation programs, facility tours, and special events.
• Assist with facility, program, event and rental set up, tear down and implementation including working both inside and outside in various locations and conditions.
• Provide excellent oral and written customer service by responding to guest questions and needs.
• Attend mandatory training and/or meetings.
• Ensure the safety of all facility guests, respond to emergencies, and administer first aid as necessary.
• Provide party coordinating services which includes scheduling rental reservations, party decorating, room set up and breakdown, and assisting host members throughout the duration of the party.
• Complete various reports and submit them to the appropriate supervisor.
• Collect team rosters and transfer information from score sheet.
• Monitor games and record vital statistics. Note field condition problems and report to supervisor.

High School Diploma or GED.

One (1) year of customer service or related experience preferred.

Must hold a current CPR/AED and First Aid Certificate. Must be able to obtain CPR/AED for the Professional Rescuer within six months of hire.

Must submit to and pass a criminal background and pre-employment drug test.

Must be at least 16 years of age. Must have physical ability to accomplish job tasks and be able to work outdoors as required.

Customer service;
General knowledge of recreation activities and able to provide assistance in answering various questions;
Ability to follow general accepted office practices and procedures.

Exceptional communication and interpersonal skills for engaging with visitors, staff, and community partners; providing outstanding customer service in both routine and high‑volume situations; demonstrating professionalism and a welcoming demeanor in challenging or fast‑paced environments; applying city policies and procedures with consistency and sound judgment; multitasking across administrative and event‑support duties; attention to detail and strong organizational skills; taking responsibility for assigned tasks and outcomes;

following safety guidelines and standard operating procedures; speaking and writing clearly and effectively; maintaining punctuality and a flexible schedule including evenings, weekends, and holidays; and working respectfully and collaboratively with individuals of diverse backgrounds, identities, and job roles.

This is primarily an office classification although this position involves a mix of office and outdoor responsibilities. Works primarily in an indoor office environment, with frequent interaction with the public that will involve assisting individuals. May be exposed to varying weather conditions (heat, cold, rain) when setting up outdoor play areas or attending city…