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Call Center Operations Leader
Job in
Lewisville, Denton County, Texas, 75029, USA
Listed on 2026-07-14
Listing for:
Christmas Air Conditioning and Plumbing
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Christmas Air Conditioning & Plumbing is seeking a Customer Experience Manager to run our inbound call center and drive revenue. You will lead the CSR team, coach daily, and own KPIs while coordinating with dispatch and after-hours leads.
This on-site role reports to the Owner and requires a proven track record in high-volume environments. Expect a base salary of $70,000 to $100,000 with a performance bonus tied to booking ratio and department revenue.
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