Front desk associate

Join Our Team as a Front Desk Associate at Laquinta Inn and Suites, Lewisville!

Are you a people person with a knack for creating great first impressions? Laquinta Inn and Suites in Lewisville is looking for a friendly and professional Front Desk Associate to be the welcoming face of our hotel. If you have a passion for hospitality and enjoy working in a dynamic environment, we’d love to hear from you!

As a Front Desk Associate, you’ll play a key role in ensuring our guests have a seamless and enjoyable stay. Your daily responsibilities will include:

• Greeting and checking in guests with a warm and welcoming attitude.
• Managing reservations, room assignments, and check-out processes efficiently.
• Answering guest inquiries and providing information about hotel services and local attractions.
• Handling phone calls, emails, and other communications with professionalism.
• Resolving guest concerns promptly and ensuring their satisfaction.
• Assisting with administrative tasks and maintaining accurate records.

To succeed in this role, you’ll need:

• 1 year of experience in a similar role, preferably in the hospitality industry.
• Excellent communication and interpersonal skills.
• A customer-focused mindset with a commitment to delivering exceptional service.
• Strong organizational skills and attention to detail.
• Basic computer skills and familiarity with reservation systems (a plus but not required).
• The ability to remain calm and professional in a fast-paced environment.

At Laquinta Inn and Suites, we pride ourselves on creating a welcoming and supportive environment for both our guests and our team members. As part of our front desk team, you’ll have the opportunity to grow your skills, interact with a diverse range of people, and be part of a company that values teamwork, professionalism, and excellent service.

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