ICT Technician

The Desktop/ ICT Technician will be responsible for installing and monitoring cost-efficient technical and maintenance activities within the Service Delivery environment, ensuring they meet both user requirements and business needs.

• Support and maintain ICT-Desktop Technician infrastructure in coordination with engineers, project managers, and facility management
• Collaborate with third-party providers and asset management teams
• Use tools such as Project Place (EPP), Eri Coll, Eri Doc, GORDON, RTT, SAM Web
  , and other monitoring and collaboration tools
• Follow established procedures for change and capacity management
• Delivering results and meeting customer expectations
• Applying expertise and technology
• Following instructions and procedures
• Adapting and responding to change
• Requires ability to navigate production floors and frequently use stairs
• Reliability and consistent attendance are essential
• Must have an approachable personality and strong communication skills
• Must be able to work rotational shifts as required by the project or operational needs

• Health, Dental and Vision Benefits
• Short/Long Term Disability and Critical Care/Illness Protection
• Life Insurance and Retirement Plans
• Employee Assistance Program

With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!

We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!

We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes.

We use our expertise to improve your application skills and provide ongoing career support.

We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!

Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.

For more information click Equal Employment Opportunity is the law.

Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.