IT Business Partner - Implementations

Overview

IT Business Partner - Implementations will serve as the strategic interface with assigned business units or functional areas for solution discovery, risk management, and relationship management. The role involves effectively communicating decisions, priorities, and project information to staff at appropriate levels, proactively sharing technology risks and opportunities, and driving the implementation of new systems.

• Serve as liaison between technical and non‑technical departments to ensure that all targets and requirements are met.
• Work closely with stakeholders to develop an in‑depth understanding of their team, products, and objectives.
• Identify organizational needs for new software or technology that will help with efficiency and/or performance.
• Manage project expectations through regular meetings, project status reports, and maintaining strong relationships.
• Proactively identify and deliver on growth opportunities within assigned accounts.

This position follows a Hybrid Work Schedule, requiring the employee to work on‑site a minimum of three (3) days per week at or near an Acosta Corporate Office. The remaining days may be worked remotely, depending on business needs and team collaboration requirements. Candidates should reside within a reasonable commuting distance or be willing to relocate to meet this on‑site expectation.

Bachelor’s Degree in computer science, MIS, business or equivalent work experience; previous experience in the retail industry is highly desired.

Project management certification is highly desired; project management experience is acceptable.

• First‑hand experience working with development life cycles such as RUP, SDLC, etc.; ITIL life cycles/processes.
• Excellent knowledge of project management best practices.
• Excellent time management, communication, decision‑making, presentation, interpersonal, and organizational skills.
• Strong technical and non‑technical leadership/management attributes.
• Ability to adapt, multi‑task, drive projects, and lead people who may not directly report.
• Enthusiastic, hard‑working, and team‑oriented.
• Shows great attention to detail and produces high‑quality work.
• Aptitude for technical thought leadership, direction, and guidance.
• Ability to maintain multiple projects simultaneously.
• Ability to specify technical changes to technical/development teams.
• Strong communication and collaboration skills.
• Strategic thinking and problem‑solving ability.
• Ability to build strong relationships with partners and customers.
• Skilled at conflict negotiation and achieving alignment.
• Focus on delivering value to stakeholders.
• Ability to identify root causes of issues and gaps.
• Break down silos and shift opinions using influence.

Strong computer skills including proficiency in Word, Excel, PowerPoint, Vision, Adobe, and SharePoint. Willingness to learn new systems.

Sedentary work, exerting up to 10 pounds of force occasionally; walking and standing are required occasionally. Position typically requires reaching, standing, walking, grasping, talking, hearing, seeing.

Standard office environment. May require less than 10% travel.

Must speak and write English fluently.

We are an Equal Opportunity Employer. Under the Americans with Disabilities Act (ADA) we are committed to providing reasonable accommodations to qualified individuals with disabilities.

Acosta Group is a collective uniting the most trusted retail, marketing, and food service agencies—Acosta, Action Link, CORE Food service, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. We connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing.

Salary Range: $85,000.00 - $

Job Category:
Administration
Position Type:
Full time
Business Unit:
Corporate
Company:
Acosta Services, Inc
Req