Technician - IT

Summary Responsibilities include implementation, maintenance, support, development of communications network.

Essential Duties and Responsibilities include the following. Other Duties not listed may include assigned.

Data Analysis/Communication/Issue Resolution Prevention - % of Job 80%
Install new hardware/software and setup employee accounts.

Build or configure new hardware, install and update software packages, and create and maintain computer networks.

Provide first line computer related hardware and software support to end users.

Design documentation with purpose statements, test plans, required personnel, hardware resources, costs estimates, and schedules.

Other duties as assigned.

Warehouse Efficiencies Cost Reduction - % of Job 10%
Implements warehouse efficiencies and cost reduction programs to assist the company in making better merchandise flow decisions by conducting thorough analysis on key areas which are causing product and delivery issues.

Builds and maintains a work environment that is positive and is supported by open feedback and two-way communication at all levels.

Team Leadership - % of Job - 10%
Responsible for maintaining a positive work environment while supporting the companys culture.

Responsible for fostering a healthy and safe work environment, focusing on the well-being of all associates.

Maintains and strengthens internal, external customer, and supplier relationships. Communicates and works well with all business partners.

Ensures inventory management and merchandise allocation flows product through the warehouse in the most cost efficient and productive manner

Education or Experience or Demonstrated Skill Set Requires a Bachelors degree in computer science or IS related field.

Working experience of 1-3 years computer hardware and software support.

Knowledge on SQL and database is a plus.

Fluent in English.

Manufacturing or service industry experience is a plus.

Demonstrated skill set while working with Temp Agency Essential

Skills:

Strong in written and oral communication skills

Ability to do multi-task and tasks prioritization.

Ability to work independently with minimal supervision.

Effectively communicates concepts with various levels of the organization.

Competencies:

Shows determination to achieve excellent results

Finds better ways Demands top performance

Inspires commitment

Working Condition Must be able to tolerate moderate to high noise levels in a warehouse environment. Office and outside environmental conditions found in the warehouse, hot in the summer, cold in the winter. Individuals may need to walk for an extensive period of time while working and walking the facilities; to reach over shoulder heights; bend or stoop below the waist;

repetitive wrist, hand, or finger movement; occasional lifting up to 30 pounds

SMS Info Comm Corporation is an equal opportunity employer. Diversity and Inclusion are the foundation of our culture
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