Repair and Troubleshoot Supervisor Lewisville,Texas, Supply & Logistics Posted

Position: Repair and Troubleshoot Supervisor Lewisville,Texas,United States Supply & Logistics Posted 11 [...]
## Repair and Troubleshoot Supervisor Lewisville,Texas,United States Find out how well you match with this jobJob ID785574## Join our Team
** Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1’s, H-1B1’s, E-3’s, O-1’s, and TN’s. Ericsson also does not hire F-1’s working on CPT or EAD for this position.
**** Relocation is not offered for this position.
**** About this opportunity:
** As a Repair and Troubleshoot Supervisor, you will lead a team of troubleshoot and repair personnel of product failures for the EFA 5G Smart Factory, your function to support volume production and NPI activities. You will be responsible for overseeing the daily operations of the repair and troubleshooting team. This role involves ensuring timely and efficient resolution of technical issues, maintaining high-quality repair standards, managing a team of technicians, and implementing continuous improvement initiatives to optimize the repair processes.

The ideal candidate will have a strong technical background, excellent leadership skills, and the ability to prioritize and manage multiple tasks-paced environment. This is 2nd shift (nights)
*
* What you will do:

*** Lead, train, and mentor a team of repair technicians, ensuring they are skilled and up-to-date with the latest repair techniques while fostering a positive work environment and adherence to safety guidelines.
* Establish and modify processes to improve repair efficiency, reduce downtime, and increase team productivity, while implementing best practices, troubleshooting techniques, and new technologies.
* Delegate work responsibilities, conduct regular performance reviews, provide constructive feedback, and perform monthly one-on-ones to set yearly goals and key performance indicators (KPIs) for team members.
* Ensure all repairs meet quality standards through quality control checks, resolving any issues related to repair quality, and supporting product troubleshooting and repair efficiencies.
* Support New Product Introduction (NPI) and Transfer Product Introduction (TPI) initiatives to streamline operations and enhance team performance.
* Provide coaching and complete onboarding for new employees, ensuring they are integrated effectively into the team.
* Manage repair parts inventory, coordinating with internal teams to ensure necessary parts and tools are available and timely replenished.
** The skills you bring:
*** Associate's degree in a technical field or Bachelor's degree in Engineering (preferred) with 3-5 years of electronics manufacturing experience, including 1-2 years in supervisory roles.
* Proven leadership and team management skills, with experience leading teams and supervising technical personnel in repair or troubleshooting roles.
* Technical knowledge in electronics is preferred, familiarity with troubleshooting at component level and read schematics.
* Excellent problem-solving and communication skills, both written and verbal, to effectively handle complex technical issues.
* Proficiency in using repair tools, diagnostic equipment, and repair management software, along with knowledge of SW tools like Microsoft Excel and Word.
* Self-motivated and committed to delivering high-quality work with strong organizational skills and attention to detail.
* Adaptability and flexibility to thrive in a fast-paced environment, with the ability to work extended or flexible hours when required.
** Why join Ericsson?
** At Ericsson, you ́ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what ́s possible. To build solutions never seen before to some of the world’s toughest problems. You ́ll be challenged, but you won’t be alone. You ́ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
** What happens once you apply?
** to find all you need to know about what our typical hiring process looks like.

Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach…