Project Manager, Operations Manager, Program ​/ Project Manager

Overview

Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth  offer a true sense of ownership as you work with a proven industry leader on high-profile projects, with a wide range of opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more.

As one of the largest employee-owned electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing growth and success. We are built on integrity and a culture that empowers people, embraces diversity, and inspires everyone to do their best.

The Project Manager I - MPS is a mid-level project management role responsible for managing smaller-scale projects, creating detailed project plans, coordinating tasks with internal stakeholders, tracking progress, communicating with stakeholders, and monitoring timelines and budgets while receiving guidance from the Head of Projects. You will address client queries, contract questions, and identify new business opportunities among existing customers. This role may require travel and involves liaising with cross-functional internal teams to improve the customer experience.

• Serve as the lead point of contact for all customer account management matters.
• Review and thoroughly understand work orders and service agreements.
• Build and maintain strong, long-lasting client relationships.
• Earn trust amongst peers within account relationships.
• Create agenda and guide the Kickoff Meeting presentations to all stakeholders of the fulfillment team.
• Monitor and communicate status or concerns impacting timely and successful delivery of solutions.
• Recognize new business opportunities with existing clients and identify areas of improvement to meet sales quotas.
• Manage multi-year forecasts and track key account metrics (e.g., monthly sales results and annual forecasts).
• Contribute and present program metrics for client business reviews.
• Maintain and enhance relationships with the BD team to identify and grow opportunities.
• Assist with challenging requests or issue escalations as needed internally.
• Manage ongoing customer site requirements.
• Act as a single point of contact and own the proposal process internally.
• Review and prepare Cost-at-Completion (CAC) accounting for internal review with MPS leadership.
• Proactively manage multiple activities of moderate complexity to ensure forward progress and deadlines with efficiency.
• Negotiate and create all change orders on projects for internal approval.
• Represent the company/project in meetings with clients, subcontractors, and others.
• Maintain understanding of customer forecast and facilitate alignment with Production and Continuous Improvement teams.
• Note that duties and responsibilities describe the general nature and scope of the role and other responsibilities may be assigned based on the business unit.

• Basic ability to adapt to evolving customer priorities.
• Ability to meet internal and external customer demands and resolve problems of moderate complexity.
• Provide clear direction in moderately complex situations with competing priorities with professionalism and composure.
• Personal integrity aligned with MPS core values (We Care, We Share, We Listen, We Innovate, We Excel).
• Thorough understanding of MPS safety protocols and procedures.
• Proficient in Microsoft Office;
  Autodesk Construction Cloud (ACC), Power BI and Oracle experience preferred.
• Ability to understand, develop, follow, and enforce standard operating policies and procedures.
• Professional demeanor and appearance; ability to prioritize and manage multiple tasks with changing priorities.
• Ability to work under time pressure with a positive attitude.
• Effective oral and written communication skills.
• Self-motivated, proactive, and an effective team player.
• Ability to interact effectively with all levels of employees, vendors, clients, and others.

• Bachelor's Degree in Construction Management, Project Management, or related discipline preferred.
• PMP certification a plus.
• Experience in account management, preferably in industrialized construction; basic knowledge of construction technology, scheduling; minimum 2 years of equipment and methods experience required.
• Business development or heavy client interaction experience a plus.
• Can be a combination of training, education and relevant work experience that is equivalent.

• 0 - 10%

• General indoor work environment with variable conditions; may involve sitting, standing, walking, typing, carrying, pushing, and bending.
• Noise level usually low to medium; may be loud on a job site.
• Occasional lifting up to 40 lbs.

MPS is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy,…