Maintenance Director - TMOT

Maintenance Director - TMOT

J Street Property Services Lewisville, Texas, United States

At J Street Property Services, we believe great properties are built by great people. As a values-driven commercial and residential real estate management company, we are committed to delivering exceptional service, operational excellence, and long-term value for our clients, residents, tenants, and partners.

Our success is rooted in integrity, accountability, and care. We take pride in operating high-quality assets and building trusted relationships through transparency, follow-through, and a commitment to doing the right thing—even when it's not the easiest path.

At J Street, employees are empowered to take ownership of their work, contribute meaningful ideas, and make an impact every day. We foster a professional, collaborative environment where team members are supported in their growth and encouraged to build rewarding careers. Whether you're serving residents, managing properties, supporting operations, or driving strategic initiatives, you'll be part of a team that values service, innovation, and continuous improvement.

If you're looking for an organization where your work matters, your contributions are recognized, and your career can grow alongside a thriving company, we'd love to meet you.

At J Street, the Maintenance Director is more than the leader of maintenance operations—you are the person responsible for how the community functions, feels, and performs from a service perspective.

You’ll lead the onsite service team, protect the physical asset, drive preventative maintenance and apartment readiness, and partner closely with the Community Director to deliver a resident experience built on responsiveness, quality, and follow-through. This role combines hands-on technical leadership with team development, operational discipline, and an ownership mindset.

• Lead, train, schedule, supervise, and coach the onsite service team to create clear expectations, accountability, productivity, and positive team culture.
• Provide ongoing feedback, development, and hands-on support so team members have the tools and knowledge to succeed.
• Lead by example in professionalism, safety, communication, urgency, and quality of work.

• Manage daily maintenance operations, including resident service requests, make-readies, preventative maintenance, inspections, and emergency response.
• Conduct regular inspections of apartment homes, building systems, amenities, grounds, and common areas to proactively identify maintenance needs.
• Maintain an organized, well-stocked, and safe maintenance shop in accordance with company procedures and applicable safety requirements.
• Monitor service workload, apartment turn progress, recurring repair trends, and property needs; communicate risks or barriers before they affect residents or operations.

• Ensure service requests are completed timely, professionally, and with respect for the resident’s home and experience.
• Partner with the Community Director to resolve resident concerns, recurring service issues, and opportunities to improve resident satisfaction.
• Support resident retention and community initiatives through reliable service and well-maintained apartment homes and amenities.

• Coordinate and oversee third-party vendors and contractors; confirm scope, quality, completion, and compliance with company standards.
• Support capital improvements, special projects, and property initiatives in partnership with the Community Director and regional leadership.
• Manage service-related purchasing, inventory, and expenses within approved parameters…