Production Planner

Want to be part of building our wireless world? Technology like 5G and IoT aids emergency responders, enables intelligent warehouses and factories, increases safety on college campuses, helps energy companies provide better service, improves safety and efficiency of various modes of transportation, and more. It enhances the consumer experience for things like entertainment, shopping, and communications. In fact, wireless technology touches every aspect of our daily lives.

Building Our Wireless World, Together.

The Production Planner is responsible for planning and coordinating production-related activities within the distribution center, including kitting, cable cutting, labeling, packaging, and other value-added services. This position is located on-site in Lewisville, TX. A key responsibility of this position is supporting one of Tessco's major customers. The Production Planner will serve as the primary operational planning contact for the customer, translating forecasts, project requirements, sales orders, deployment schedules, and changing priorities into actionable production and material plans.

This position develops and maintains production schedules based on customer demand, inventory availability, labor capacity, equipment capacity, project timelines, and required shipment dates. The Production Planner works closely with the customer and with internal Warehouse Operations, Inventory Control, Purchasing, Customer Service, Sales, and Operation teams to ensure commitments are understood and completed on time.

Serve as the primary operational planning contact for the assigned customer. Build a strong working relationship with the customer's supply chain, operations, procurement, and project-management representatives. Participate in recurring customer planning, forecast, project-readiness, and order-status meetings. Review customer forecasts, deployment schedules, project requirements, sales orders, requested delivery dates, and priority changes. Translate customer demand into production schedules, labor plans, and capacity projections.

Coordinate planning for products and services, including cable cutting, assemblies, kits, configured products, project-specific packaging, labeling, and staged deployments. Understand customer-specific product specifications, labeling standards, packaging instructions, documentation requirements, and shipping expectations. Provide the Tessco Project Management team with accurate updates on material availability, production status, expected completion dates, shortages, backlogs, and orders ablish realistic completion dates based on current inventory, capacity, lead times, and operational constraints.

Proactively communicate potential delays or service risks and provide recovery plans or alternative solutions. Document customer decisions, priority changes, forecast revisions, and delivery commitments. Coordinate expedited or emergency requirements while evaluating the effect on existing production and customer commitments. Maintain confidentiality of customer forecasts, pricing, project plans, network deployment information, and other sensitive business information. Monitor compliance with applicable customer service-level agreements, performance expectations, and contractual requirements.

Support business reviews by preparing customer-specific operational metrics, risks, accomplishments, and improvement plans.

Develop daily, weekly, and longer-range production schedules based on customer demand, open sales orders, inventory availability, production capacity, and required ship dates. Review open work orders and prioritize production according to customer commitments, project schedules, and operational capacity. Release and maintain work orders in Net Suite or the applicable ERP system. Sequence work to maximize labor and equipment utilization while minimizing changeovers, downtime, scrap, and unnecessary material movement.

Coordinate assembly, kitting, cable cutting, labeling, packaging, configuration, and other value-added production activities. Adjust production schedules when demand, material availability, staffing, equipment, or customer priorities change. Identify orders at risk of missing their scheduled completion or shipment dates. Maintain visibility of production backlogs, aging work orders, scheduled demand, and expected completion dates. Develop recovery plans for delayed or past-due orders.

Confirm that required components, cable, reels, raw materials, packaging, labels, and finished goods are available before work is scheduled. Identify material shortages and communicate requirements to Purchasing, Inventory Control, Operations, and the customer when appropriate. Monitor production staging and receiving bins to ensure materials are available and properly allocated. Assist with resolving inventory discrepancies that affect production…