Senior Sales Associate

Range USA is the leading indoor gun range and retail operator in the nation. We are motivated to provide the easiest and best customer service in the USA. We believe every member of our team contributes to our success and every single customer should have a great experience at our stores and online. Join us as we continue to grow throughout the nation.

At Range USA, you have an opportunity to make a big difference in our mission.

SENIOR SALES ASSOCIATE POSITION

DESCRIPTION:

Position Title:

Senior Sales Associate (Sales Forced)

Reports To:

Store Leader Classification:
Full-Time /Non-Exempt/HourlySENIOR SALES ASSOCIATE

POSITION OVERVIEW:

The Senior Sales Associate serves as a Sales focused sales leader, responsible for driving personal sales while ensuring execution of daily store operations, compliance, and safety standards. This role acts as a key support to Store Leadership by owning opening/closing routines, operational processes, and in-store execution while delivering a best-in-class customer experience.

SENIOR SALES ASSOCIATE

JOB DESCRIPTION:

Sales & Customer

Experience:

Deliver exceptional customer service aligned with Range USA standards

Review KPIs and coach team to expectations from this data Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions)
Build customer relationships and increase basket size through product knowledge and recommendations

Operations Execution:

Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation

Produce and maintain daily operational documents (store metrics, huddle notes, schedules)
Support inventory flow, merchandising, and ad set execution to maintain visual standards

Maintain overall store cleanliness and organization

Safety & Compliance:

Ensure strict adherence to all firearm safety protocols for customers and staff

Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks

Safeguard confidential information and ensure all processes meet regulatory standards

Ensure range readiness, safety, and cleanliness always

Validate and escalate if needed parts requirements to ASLSENIOR SALES ASSOCIATE DESIRED

SKILLS & EXPERIENCE:

Possess the following core values:

Curious Passionate Do  It Right Service High  School Diploma or equivalent required1–2 years of retail sales or customer service experience (specialty retail preferred)
Strong attention to detail with the ability to follow complex compliance procedures

Ability to handle confidential information with integrity

Flexible availability, including nights, weekends, and holidays

Strong communication skills and customer-first mindset

EMPLOYEE BENEFITS:

Medical, Dental, Vision Health Insurance Free Elite Membership (Unlimited Shooting)
Industry Leading Online and Store Discounts Free Classes Ability to Utilize Manufacturer Programs No firearm experience needed:
We Offer Paid TrainingSENIOR SALES ASSOCIATE PHYSICAL DEMANDS:

Extended periods of standing

Ability to lift and/or push up to 50 lbs. regularly

Ability to work at heights up to 10 feet

NOTE:

This job description may be changed or updated as necessary and is not inclusive of all the duties and responsibilities that may be expected to be performed.
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