Lead Qualification Specialist

Lead Qualification Specialist

Location:

Lewisville, TX 75057 (On-Site)

Duration: 5 month contract (potential to extend)

Pay Rate:
Starting at $20.00 per hour (DOE)

We are seeking a Lead Qualification Specialist to support the sales organization by identifying, researching, qualifying, and developing new business opportunities for the outside sales team.

This position will initially focus on managing and organizing a high volume of incoming leads, ensuring timely follow-up, accurate data management, and effective prioritization of opportunities. As responsibilities evolve, the role will include outbound prospecting, identifying buying signals, engaging prospective customers, gathering decision-maker information, and scheduling appointments for sales representatives.

This is a pilot position created to evaluate the impact of a dedicated lead qualification and appointment-setting function. Based on performance and business needs, there may be potential for extension or conversion to a permanent role.

• Strong verbal and written communication skills
• Professional and confident phone presence
• Comfortable making outbound prospecting calls on a daily basis
• Ability to research businesses, contacts, and market opportunities
• Strong organizational and time management skills
• High attention to detail with the ability to maintain accurate CRM records
• Self-motivated with the ability to work independently
• Proficiency with Microsoft Office and CRM systems

• Business Development Representative (BDR), Sales Development Representative (SDR), Inside Sales, Lead Generation, Appointment Setting, or Call Center experience
• Experience using Salesforce or similar CRM platforms
• Experience researching prospects through Linked In, company websites, and other business resources
• B2B sales support experience

The ideal candidate is:

• Comfortable with rejection and persistent in outreach efforts
• Naturally curious and enjoys researching businesses and uncovering opportunities
• Energized by outbound prospecting and relationship-building
• Positive, resilient, and coachable
• Goal-oriented and motivated by achieving results
• Resourceful and eager to learn

The Lead Qualification Specialist will support a team of sales representatives and sales managers.

• Reports directly to the Senior Inside Sales Manager
• Partners closely with Sales Managers and Sales Representatives
• Collaborates with internal stakeholders to support lead generation and opportunity development

Following the initial training period, the schedule will generally consist of:

• Remote:
  Monday, Thursday, and Friday
• In Office:
  Tuesday and Wednesday

• Review, organize, and prioritize incoming leads
• Research prospects and verify contact information
• Identify buying signals and potential opportunities
• Maintain accurate CRM records
• Ensure timely lead follow-up

• Conduct outbound prospecting calls
• Identify and qualify key decision-makers
• Schedule appointments for sales representatives
• Nurture and develop new business opportunities
• Support overall pipeline growth

Performance will be measured using a combination of activity, quality, and outcome-based metrics.

• Leads reviewed and dispositioned daily
• Outbound calls completed
• New contacts identified
• Prospect research completed
• CRM accuracy and maintenance

• Lead response time
• Accuracy of contact information
• Completeness of lead records
• Lead acceptance rate by the sales team

• Qualified appointments generated
• Qualified opportunities passed to sales
• Pipeline value influenced
• Revenue generated from sourced opportunities

Targets may be adjusted as processes mature and business needs evolve.

• Process and qualify 50-75 leads per day
• Complete 40-60 outbound calls per day
• Generate 5-10 qualified appointments per week
• Consistently identify new decision-makers and buying opportunities

The successful candidate should be prepared to:

• Manage a high volume of leads and prospecting activities
• Engage with prospects who may not initially be…