Water Mitigation Technician

Job Title:

Mitigation Technician

Company: Regent Restoration

Location: Lewisville, TX

Job Type: Full-time/In-Person

Pay: $18.00 - $25.00 per hour

Expected hours:40 per week + overtime

Schedule: On-call shifts and weekends are rotated

Job Overview:

Regent Restoration is seeking passionate, dedicated individuals to join our fast-growing team as Water Restoration Technicians. Whether you have prior experience or not, the most important qualities we're looking for are a positive attitude, a strong willingness to learn, and the ability to work well with a team. This is an exciting opportunity for anyone looking to start or grow a career in water damage restoration.

This is a full-time position (40 hours per week) with the expectation of overtime as required to support business needs. As our company operates 24 hours a day, 7 days a week, candidates must be flexible with scheduling, which may include evenings, weekends, and holidays on a rotating basis.

Work Environment:

• Fast-growing company with ample opportunities for advancement.

• Positive and supportive family-like work atmosphere.

• Regular monthly bonus opportunities.

• WRT certification paid for after 6 months.

• ASD certification paid for after 1 year.

Key Responsibilities:

• Perform water damage mitigation and restoration services.

• Communicate effectively with customers to ensure satisfaction.

• Conduct basic maintenance of equipment and vehicles.

• Inspect completed work and ensure quality standards are met.

• Complete technician's daily log and necessary documentation.

• Maintain the appearance and inventory of company vehicles and supplies.

• Determine the sequence of steps to be taken when delivering the company's services at the customer's property

• Maintain timely and effective communication and flow of information with Lead Technicians, Supervisors or Managers

Qualifications:

• High school diploma or GED.
• 1+ year of experience in water damage restoration (preferred).
• Valid driver's license with a clean driving record.
• Certification in Water Mitigation or Mold Remediation (or willingness to get certified).
• Basic proficiency with computers, email, and mobile devices for reporting and documentation.
• Basic English reading and writing skills required
• Good mathematical skills to determine appropriate equipment and techniques.
• Water Damage Restoration Technician: 1 year (Preferred)
• Basic knowledge of water, fire, and mold damage mitigation principles.
• Ability to operate mitigation equipment safely and effectively.
• Physical ability to perform manual labor, including lifting up to 50 pounds, standing for extended periods, and working in confined spaces.

Core Competencies:

• Oral Communication:
  Clear and respectful communication with customers and superiors. Ability to respond effectively to customer needs.
• Planning & Organizing:
  Ability to prioritize tasks and pay attention to detail.
  • Technical
  
  Skills:
  
  Adequately trained and certified to perform water mitigation services. Quality:
  Strong attention to detail to ensure the highest quality of work.
• Written Communication - Writes clear and accurate job notes and emails. The individual is able to read and interpret written information. Uses appropriate vocabulary and grammar.
  • Planning & Organizing - Plans and organizes work activities considering the nature of the job uses on key priorities and pays attention to details.

Benefits:

• 401(k)

• Dental insurance

• Flexible schedule

• Health insurance

• Paid time off

• Professional development assistance

• Vision insurance

Schedule:

• Extended hours

• Holidays

• On call

• Overtime

• Rotating weekends

Supplemental Pay:

• Bonus opportunities

• Overtime pay

At Regent Restoration, we believe in building a team that is not only skilled but also driven by a passion to deliver exceptional service. Join us and be part of our growing success!