Mitigation Sales Technician

Job Description

Mitigation Sales Technician

In-Office

Monday–Friday, 8:00 AM – 5:00 PM (On Call/ Weekends as needed)

Benefits available after 90-day probationary period (Medical, Dental/Vision, 401K, PTO)

Full-time

$45,000.00 – $55,000.00 per year

At Regent Restoration we are dedicated to providing exceptional restoration services to our clients following water, fire, mold, and storm damage. Our experienced team works tirelessly to restore homes and businesses to their original condition with efficiency and precision. This role blends sales expertise with technical knowledge, ensuring our clients receive top‑note service from start to finish.

Are you passionate about sales and ready to get hands‑on? We’re seeking a driven Mitigation Sales Technician to join our growing team! This hybrid role blends sales with on‑site restoration work, focusing heavily on roofing. You’ll assess damage, recommend solutions, and close deals with both residential and commercial clients. If you’re motivated by results and take pride in your work, we want to hear from you!

• Conduct property assessments to determine the extent of damage caused by water, fire, mold, or storm incidents.
• Provide expert recommendations on the most suitable restoration methods and solutions.
• Act as the primary point of contact for clients throughout the restoration process, ensuring clear communication and satisfaction.
• Collaborate with project managers and technicians to ensure that restoration work is completed on time and to the highest standards.
• Assist in restoring properties, including tasks such as water extraction, mold remediation, fire damage clean‑up, and debris removal.
• Follow all safety procedures and company guidelines during restoration work to ensure the safety of both clients and team members.
• Maintain an accurate sales pipeline and client database, ensuring timely follow‑up and project updates.
• Stay current on industry trends, new products, and best practices in restoration services.
• Supervise and lead water mitigation teams on residential and commercial job sites.
• Evaluate water damage situations and determine appropriate mitigation plans.
• Ensure all mitigation work complies with IICRC S500 standards and OSHA regulations.
• Set up and monitor drying equipment (dehumidifiers, air movers, etc.).
• Perform moisture readings and document job progress daily.
• Train, coach, and develop technicians in proper procedures and safety.
• Coordinate job site logistics, including crew schedules, equipment, and supplies.
• Communicate clearly with clients, adjusters, and project managers throughout the job.
• Maintain accurate documentation including job notes, photos, equipment logs, and moisture readings.
• Ensure job sites are clean, safe, and secure.
• Respond to emergency calls and be available for after‑hours work as needed.

• 1 year of Sales experience is required: roofing, construction, or restoration highly preferred.
• Ability to work both independently and as part of a team.
• Valid driver’s license and reliable transportation.
• Strong problem‑solving abilities and attention to detail.
• High school diploma or equivalent required; additional certifications in restoration (IICRC, etc.) or related fields are a plus.
• Strong understanding of restoration services, including water, fire, mold remediation, and storm damage repairs.
• Ability to assess and evaluate property damage and offer appropriate restoration solutions.
• Excellent customer service and communication skills, with a focus on building strong client relationships.
• Self‑starter with a results‑driven approach to sales and customer satisfaction.