Senior Class Desk Support - Tactical Ops and Air​/Weapons Specialist

KAIROS, Inc is searching for an energetic, experienced, and highly motivated Senior Class Desk Support - Tactical Ops and Air/Weapons Specialist to join our team. This position is a hybrid role and will be onsite as required at Patuxent River Naval Air Station in Lexington Park, MD.

Established in July 2013, KAIROS, Inc. is a growing Woman Owned Small Business (WOSB) specializing in Life Cycle Program Management, Engineering, Cybersecurity, Logistics and Sustainment, Enterprise Platforms and AI, and Additive Manufacturing services focused on optimizing customers’ program performance and mission through proven methodologies and ethical practices.

This position will provide Class Desk Support specializing in Tactical Operations and Air/Weapons supporting the E-2/C-2 Airborne Command and Control Systems Program Office (PMA 231). PMA 231 provides the E-2C Hawkeye, E-2D Advanced Hawkeye and the C-2A Greyhound fleet ensuring mission readiness for airborne early warning, command and control, and logistics support. The role delivers engineering and technical support to PMA 231, ensuring airworthiness, risk mitigation, and alignment with fleet mission needs.

The position leverages tactical aviation and military operations experience combined with systems engineering expertise to resolve deficiencies and drive operational readiness.

• Applies subject matter expertise from experience as a Naval Aviator to identify, define, and document technical data for NATOPS/NATIP products for E‑2/C‑2 aircraft and associated weapons systems.
• Provides analysis of operational suitability of naval aviation platforms, weapons, sensors, and systems.
• Develops, prepares, and manages material required for the operator to employ or maintain safely and effectively the aircraft and its weapon systems.
• Requires the ability to develop and present Naval Aviation Missions and Capabilities (NAMC) training seminar material to DoD personnel.
• Applies analytic expertise to support technical exchanges, briefings, and workshops in support of recommended tactics, techniques, and procedures (TTPs).
• Provides subject matter expertise for specific aircraft/weapon systems and subsystems to include operational procedures, installation and maintenance, failure analysis, and technical support related to aircraft avionics, airframe, weapons, navigation, fire control, and other aircraft systems.
• Provides advanced technical knowledge and analysis of highly specialized applications and operational environments, detailed functional systems analysis, design, integration, documentation, training, troubleshooting, and implementation advice on specific areas that require expert‑level knowledge of the subject matter for effective implementation.
• Reviews technical problems; provides solutions for software, hardware, and systems; and troubleshoots operating anomalies using data review methodologies and/or automated evaluation programs.
• Analyzes data and solves problems; communicates with peers, subordinates, and senior management; and identifies objects, actions, and events affecting organizational operations.
• Provides project execution, business and technical operations, strategic initiatives, workforce development, business improvement, or as required to support exceptionally complex technical and organizational tasks.

• Experienced in providing Class Desk support, including coordination with Integrated Product Teams (IPTs) and fleet stakeholders.
• Strong understanding of fleet operations, fleet issues, fleet deficiencies, operator needs, mission environments.
• Knowledge of NAVAIR engineering policies, processes, and technical review requirements.
• Expertise in supporting Systems Engineering Technical Reviews (SETR) and developing engineering documentation such as risk assessments, safety reports, and technical plans.
• Demonstrated ability to identify and mitigate program risks, resolve technical issues, and communicate effectively across program leadership levels.
• Background in supporting acquisition lifecycle phases, from requirements development through sustainment.
• Experience in working on flight clearances, airworthiness issues,…