Mail Clerk

Overview

An exceptional candidate will be able to effectively prioritize their workload and make independent decisions after initial training. This position functions as a member of the agency’s various teams and requires judgement, initiative, discretion, and problem-solving ability.

Other qualifications include:

• Excellent interpersonal skills and customer service techniques.
• Effective time management, priority setting techniques for managing workload.
• A ttention to detail.
• Clear and effective oral and written communication skills.
• Ability to develop and maintain effective working relationships with persons at various levels.
• Knowledge of research methods and record keeping techniques.
• Knowledge of shipping techniques, resources, and procedures and ability to operate mail and office related equipment.
• Excellent skill and knowledge in accurate data entry and quality review of data in creating and updating records.
• Problem solving analysis and research skills, ability to determine potential solutions and develop recommendations.
• Skill and knowledge of the uses and applications of computer programs and data entry including mail-related software and Microsoft Office suite products such as Word, Excel, Access, and Outlook.
• Knowledge of the uses of scanning equipment and ability to learn imaging and workflow software.

What we are looking for:

The Supply and Mail Services (SAMS)/Records Unit is seeking a candidate with exceptional skills in customer service and researching information. This position requires extreme accuracy and timeliness. This position will be trained in records processing and requires regular walking, standing, bending and daily lifting of mail totes, boxes of reports, copy paper, forms, and UPS and Fed Express deliveries.