Program Support Assistant
Job in
Lexington, Fayette County, Kentucky, 40598, USA
Listing for:
U.S. Department of Veterans Affairs
Full Time
position
Listed on 2026-02-19
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Data Entry
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly
USD
60000.00
80000.00
YEAR
Job Description & How to Apply Below
The purpose of this position is to perform administrative and program analysis work and ensure program compliance for Veterans in the Caregiver Support Program (CSP). In addition, the Program Support Assistant provides general administrative assistance for the service.
Duties
Caregiver Support Program (CSP) is a clinical program that focuses on the needs of both the eligible Veteran/Service member and the eligible Primary and Secondary Family Caregivers. Within this basic structure, the Program Support Assistant performs the following:
Creates and manages various spreadsheets, queries and reports for use in reporting statistical data to higher levels of management (e.g., medical center and national levels).Utilizes computers, report and spreadsheet creation and management to include data mining, generating reports and pulling data from various sources.Organizes and maintains records in support of activities associated with environment and facilities management.Provides programmatic support in key areas to include technical support, maintenance and data mining/reporting.Interacts with customers with a diverse and varied background in person, via telephone, email or other correspondence.Implements customer service principles, patient rights and responsibility, and service recovery and has the ability to interact with tact and diplomacy while presenting oneself in a professional manner.Interacts with customers to obtain and clarify information, provide assistance, resolve problems, clarify concerns and coordinate activities.Performs maintenance on databases, independently resolves technical equipment problems/issues with patients, caregivers and vendors.Manages purchase requests as a fund control point clerk.Projects/tracks the annual estimates of programmatic costs and responsible for compiling various budget reports as well as maintaining accurate account of actual expenditures.Prepares clinical and administrative records/charts.Performs time-keeping duties for the service utilizing VA time-keeping software.Performs clerical duties to include faxing, filing, typing, using computer applications, assuring accurate and prompt communications, coordinating meetings, completing work orders and copying, etc.Performs other duties as assigned.
Work Schedule: Monday Through Friday 8:00 am- 4:30pm
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant/PD303910
Relocation/Recruitment
Incentives:
Not Authorized
Permanent Change of Station (PCS): Not Authorized
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