Receptionist - State Farm Agent Team Member

Receptionist – State Farm Agent Team Member

Full Time in Lexington – KY

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

State Farm offers an environment that rewards hard work and encourages growth. Since 2014, our agency has expanded to two locations in the Louisville area, and we have helped many team members become leaders. Our culture values self‑starters who take ownership of their development, pursue continuous learning, and bring curiosity and a positive mindset to the workplace.

We are seeking a highly organized and detail‑oriented individual to join our team as a Receptionist. The ideal candidate will contribute to a positive, productive workplace, be willing to learn and grow within the insurance industry, and support customer interactions and administrative tasks.

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
  
  Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $40,000.00 - $50,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.