Scheduling Coordinator

Mission:

The primary role of the Scheduling Coordinator is to schedule office appointments with patients while contributing to a "white gloves" treatment.

• Effective use of the phone in a courteous, friendly and professional manner to schedule appointments per office protocol
• Insure patient data is accurate and current by reviewing it with the patient
• Document patient information in computer
• Use discretion with all private information in a medical setting
• Verify insurance information with the patient
• Travel to other offices as necessary.

• Experience in a medical/dental environment. (Minimum of 1 year)
• Minimum of a high school education or equivalent.
• Effective written, verbal and electronic communication.
• Excellent organizational and multi-tasking skills
• Ability to handle high volume of phone calls.
• Ability to take initiative and exercise independent judgment, decision-making and problem-solving expertise
• Ability to maintain confidentiality
• Computer proficiency in Outlook, Word, Excel and Power Point
• Practices shared accountability with other functional areas of the business

• Teamwork:
  We are one community; partners with a shared vision of success. We are more powerful together than alone.
• Integrity:
  We communicate honestly, transparently, and authentically. We take responsibility for our actions, building our reputation by doing what is right.
• Growth-Minded:
  We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment.
• Excellence:
  We are a performance-driven organization, with a passion for excellence in service and outcomes. We are committed to being the best version of ourselves each day.
• Respect:
  We actively listen and seek to understand. We are welcoming to all; treating others with dignity, compassion, and kindness.